“I don't speak English, so I encountered many difficulties in my car claim. They were very enthusiastic in helping me provide relevant information to the insurance company and filing a claim, so I completed the claim application smoothly. After that, they also repaired my car at the fastest speed, and the details were also handled perfectly!
Highly recommended !?
Thank you very much! ?”
“I've gone to Rory a handful of times for work on my car. Him and his team do really great work. My car has a really particular red and the first time he worked on it, the paint was wrong but he immediately fixed it and actually ended up changing his paint supplier because of that experience.
This most recent work he did on my car after I got in an accident was also a great experience. He went above and beyond and was transparent throughout the entire process.”
7:30AM - 5:30PM
6505 Odana Rd, Madison
Body Shops
“I experienced my first accident earlier this year when I was rear-ended. My vehicle was still drivable, so I put off the repairs because the process of getting it fixed was intimidating. I had the estimate done here because it was recommended by USAA, which was the insurance covering the repair.
I finally took my vehicle (GMC Terrain) in for repairs earlier this week and they made the process easy, especially with insurance covering a rental from Enterprise across the street. Caliber communicated with Enterprise when I arrived to have someone come pick me up and get the rental car.
The original plan was to repair the lift gate panel, but when they pulled it off, they discovered that there was unseen damage. Dave gave me a call right away and was very kind in explaining the situation. He also immediately communicated with the insurance company to have them approve a new lift gate instead of the repair. Before I was even able to update family on the potential for more expenses, Dave was calling me back saying insurance had approved it. I'm so glad that he was thorough & wanted the best outcome for the repairing my vehicle.
The repair was supposed to take 2 weeks initially, and I just picked up my vehicle this evening--a full week early! I believe this is partially because of the replacement of the lift gate instead of repairing it, but I am still super happy about it.
I received updates via text every day, which I really appreciated! The entire staff that I interacted with was very responsive & kind: Dave, Kim & Sutthi. When I picked up the car, I didn't even need to return the rental myself, I handed over the keys to Kim & she said they would take care of the rest.
Caliber on Odana Rd made this process as simple as it could be after I was in an accident, thank you! You'd never know that anything happened with my vehicle after the repairs were done!
EDIT on 10/2/25:
My lift gate started acting like it was being blocked by something, but it was not. I let Caliber know via email with photos/video of the issue and they responded w/in an hour. They asked that I bring the vehicle in for a tech to look at, which I did an hour or so later. They were able to fix it right there (some bolts had become loose). Great service to be taken care of so promptly!”
“I had a genuinely fantastic experience here. I came in for an interview-person estimate, then went to shop around at a couple other body shops that morning to compare. Rodell Auto was by far the most honest, non-judgmental, and realistic quote. They listened to me and did not try to scare me into fixes beyond what I communicated I wanted. Then, they were able to get my car in and get it repaired within the same day. Such a fast turnaround, really good customer service overall! Will be recommending over other establishments for sure.”
“Overall, Sparkle Auto Body is a no-muss, no-fuss kind of place that did the work very well for the right price.
My damage was purely cosmetic, but the scratches were deep, extensive and hit multiple panels alongside a huge dent in the car door. Sparkle was highly recommended by people around me and my insurance company. They worked very well and efficiently with my insurance company- one estimate was all that was needed and was accepted immediately. Even with insurance paying for most of it, the price seemed appropriate for the amount of work and parts.
I was able to get an idea of a time/cost estimate by driving right up, no appointment needed. We looked at the car outside together for about 10 minutes, and the manager was able to give me a good idea of what the time/price estimate would be. I had to schedule an appointment further out, but that just reflects how popular they are - for good reason.
The work itself was completed ahead of time. The work was limited to what actually needed fixing, not taking the entire car apart like some places do just to fix a surface scratch. They even took care of some other odds and ends scratches on my car besides the main damage, which was hugely appreciated. They had creative problem solving. When one of my car parts was no longer sold, they found a similar part in another color and just spray painted it to flawlessly match.
They also did a great job cleaning and detailing the car before I picked it up. Checkout was extremely fast and efficient, too. Everyone I spoke to was polite and to the point- that good ol' no-muss, no-fuss I mentioned.
I'd recommend this autobody shop to anyone!”
“Touched up my raptor for a scratch down to the plastic on the bumper and a dent on the bed. Great work - looks like new, communicative throughout the process, and made sure to take the time to let the paint cure to allow for it to set. Would recommend.”
“My passenger side mirror was smashed. I found a replacement mirror online and they were helpful in making sure it would actually work on my car before I purchased the mirror. A low profit job for them but they provided quick and excellent service when I needed it. Highly recommend their services especially for those jobs where insurance doesn't pay for the repairs. They do great estimates.”
“I took my car in after the big hail storm. They were so quick to get me in and get started on my car. Quick efficient, and kept me updated every week on where my car was on getting done. The manager & staff wonderful to work with. If you need body/glass done on your vehicle I recommend Gerber Collision & Glass. Not only for their fast and efficient work but for their kind staff as well. Recommend 100%. Thank you so much!!”
“This was our first time needing auto body work, and Shawn made the process clear, easy, and efficient. He handled the insurance company directly, made the repairs in a timely manner, and loaned us a vehicle in the interim. Although I hope we won't need auto body service any time soon, they provided exceptional service and made sure the process was clear and convenient. Highly recommend!”
7:30AM - 5:30PM
3602 Cross Hill Dr, Madison
Body Shops
“Not a customer of Caliber Collision, but my car battery died in the parking lot across the street from the Cross Hill location. When I asked the two lovely people front desk if they would possibly be able to help me one of them jumped up, grabbed a battery pack from the back, walked over with me and helped me jump my car. A real lifesaver who did not ask for anything in return! Thank you!!!”
“My air conditioner stopped working on the hottest day of the year. The Apex mechanic took the time to accurately diagnose the very minor issue that had caused me a major problem; fixed the glitch; and sent me on my way in my nice cool car. The cost was minimal: the service exceptional.”
7:30AM - 5:30PM
2225 Eagle Dr, Middleton
Body Shops
“Good communication from start to finish. Good quality work. Took 7 business days to repair gouge in left gate and some minor bumper damage. Might seem like should go fast but modern cars are complex with backup cameras, rear wipers, electronic lift controls etc in the rear. That plus LOTS of vehicles in repair queue these days so this is minimum of what anyone should plan for with a reputable body shop. They also took care of returning my rental car for me to Enterprise down the street.”
9AM - 5:30PM
3720 Milwaukee St, Madison
Body Shops
“I brought my car to M & M because it had scratches all over it from a dog the previous owner's had I wasn't sure if any of the scratches would come out But after talking to them ,I was filled with confidence that it would be taken care of. After it was done I went to pick it up & seen what looked like my car but it looked too perfect. After realizing that it was my car ,I was floored. Not only did they get out all the scratches they could They shined it up & it literally looked brand new Props to M&M auto body!!”
8AM - 4:30PM
4921 Meinders Rd, McFarland
Body Shops
“Bill and A-one are wonderful!! Bill is super kind and a straight shooter. It’s a 2-man shop that does great work for a good price. I could not recommend them more highly!!”
“Don Miller Body Shop did an amazing job on my car! The repairs look perfect, and the whole process was super smooth. Huge thanks to Andrew, he was so kind and helpful when I dropped off my car, really went above and beyond to make sure I felt comfortable.
They told me it would take 3 weeks, and they were spot on. I got my car back exactly when promised. Great communication, great service, and great results. Highly recommend!”
7:30AM - 5:30PM
8026 Forsythia St, Middleton
Body Shops
“Caliber did a great job on my old T and C van.. The front end of the van looked good as new when it was finished.. All the staff I delt with we're on top of it and courteous in my dealings..
The process took a bit longer than I expected , however , I don't fault the company.. Parts , etc. take time to get together..
I would recommend this company for collision repair and not hesitate to use them again if I needed...
Kelly did well by me ..Always kept in touch as the process moved forward..Hats off to Dean also...”
“Another one of the cherished small businesses on the east side of town that operates more like a small-town shop than a big-town business; fair prices, honest appraisals, and quick work. Joe and his team are the ones to work with when you need body work done! I'll be back whenever my car needs work in the future.”
“I have been using Reece Auto for several years now and I’ve never been disappointed. They are knowledgeable, respectful and give me upfront pricing and I always feel like they do their best to get me taken care of as soon as possible. I will continue to use Reece Auto and I would highly recommend them.”
“Fred, I just wanted to say thank you again for fixing my car. Your help really means a lot to me. You were so easy to talk to and got back to me super fast. My car looks amazing. Thanks again, take care & have a blessed day ?”
“Honestly I have never been to an auto body in My life but this shop exceeded My expectations tenfold. I worked with Justin and he was so amazing! I had a hard time with My insurance and basically He took the reins and I didn’t have to do literally anything. The car rental picked Me up from the shop and I didn’t even have to return the vehicle. They literally took care of everything from my insurance, (who I couldn’t even get in contact with) to the rental car, all the way to including fully detailing My vehicle INSIDE AND OUT before returning My car to Me. My car literally looks better than when I received it brand new. I don’t know how that is possible but Sparkle did it! Ten stars from Me. I will be back and I will definitely be recommending this Auto Body!!Services: Painting”
“S Park Street location has amazingly kind and hardworking employees. They also did great work. I had positive interactions with everyone there, and the manager definitely was a team player— putting in long hours to keep up with the high demand after hail struck our area.”
“Awesome experience! You will love Mike and the team! They are extremely helpful with working with you and giving you the information you need!
Will always be my go to shop”
“It looks like the damage never happened! Communication was exceptional! Estimated a couple of weeks to get the work done, called to tell me they found additional damage and were still able to complete it in about a week. Afterwards they helped take care of the rental and cleaned the car. My wife hasn't seen the car that clean since we originally bought it. Could not have asked for a better experience!”
“Excellent care, they comply with distance, masks and all the measures established by the pandemic. I have been taking my cars to this place for many years, you fully trust what they tell you and leave satisfied with their work.”
8AM - 6:30PM
3720 Milwaukee St, Madison
Body Shops
“The team at M&M did a great job fixing our car after we hit a deer. They were on time and worked with the insurance company get damage covered that wasn't visible until disassembly. They even went above and beyond and repaired some unrelated parking sensors on the rear of the car. I've used them multiple times over the past 15 years and they continue to be a great body shop to work with.”
“I just picked up my Outback yesterday that had damage from a deer running into my car. It looks amazing! I appreciate the updates that were provided about my car, and certainly the ability to get it back sooner than was expected. I recently purchased this car so I was very bummed to have damages fairly soon! I appreciate all the work that was completed and one could never tell that there were concerns! Beth”
“Got into a big wreck when someone ran a red light last November. Forgot to put a review for this since I haven’t thought about it in so long because they did such a good job. Great communicators and left my car in the same shape it was before the wreck, can’t thank them enough”
“I would definitely return here in the future! After my car was hit, Lynch Auto Body replaced my bumper and trunk lift gate. The back side of my car looks so shiny and new now, and they even painted over a couple of dents and scratches on other areas of my car. I got my car back all clean, inside and out! Would highly recommend Lynch Auto Body!”