Gerber Collision & Glass on S Park St in Madison is known for its quality collision auto body repair services, which come with a National Lifetime Guarantee for as long as the customer owns their vehicle. The shop handles all makes and models, offering free written repair estimates. Customers have praised the hardworking and kind staff, noting their dedication, especially during high-demand situations like hail damage repair. Many reviews highlight the quick turnaround times, with some repairs completed ahead of schedule and vehicles returned looking brand new. While most experiences have been positive, one customer encountered a delay due to complications with their bumper replacement, which was resolved after a clear explanation from the manager. This highlights the shop's commitment to customer service. Overall, people appreciate the excellent body work, reasonable pricing, and effective communication, including frequent updates during the repair process. Although there was a minor issue with a headlamp that needed fixing after the initial repair, the team's quick response ensured customer satisfaction. Overall, Gerber Collision & Glass is highly recommended for its exceptional service and quality workmanship in auto body repairs.
Great customer service and the appraiser answered all my questions. Shout out to Jesse
June 2025
Our 3500 ram had gotten hail damage. They had it fixed and back to us in 3 days. Staff is super friendly and knowledgeable would recommend them 1000 times over
May 2025
S Park Street location has amazingly kind and hardworking employees. They also did great work. I had positive interactions with everyone there, and the manager definitely was a team player— putting in long hours to keep up with the high demand after hail struck our area.
