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“Very good service at this location; Abram did a very good job in explaining everything to us, and stayed late to help us an hour after close. Very kind employees!”
“I just walked out of the Metro PCS in Fitchburg. I am extremely satisfied with the customer service that I had today. That is something that is rarely said in phone stores however MJ is the exact opposite of what you may come to expect in phone stores. He spent so much time helping me. I am not particularly tech savvy and I really needed somebody to hold my hand and help me solve my phone issues what she did with honesty and expedience. Thank you MJ for giving me such a pleasant experience and making something I was dreading into something that was easy ?”
“Brandon gave me the best service I've ever had from Verizon and I've been a Verizon customer for 20 years. Very helpful, professional, friendly and solved all my issues.”
“We had a great experience at T-Mobile. We walked out with 3 new phones and new lines one two older phones. We had 2.5 hours of work and the manager found us the best deal for all of them and for our monthly account. We could not be more grateful for the time effort spent on us tonight. Highly recommend great customer service”
“I had a fantastic customer service experience here. Kieran helped me after I had disabled my internal SIM on an overseas trip. He quickly fixed my phone and then also helped me update my account info since it had some old addresses and inaccurate info. It was such a relief to have it fixed and it was a great process overall. If you are a Verizon customer, head to this location for great support.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I originally went to another location but had a very rude and unhelpful associate there, so I decided to try the Fitchburg location instead. Sean was fantastic from the moment we walked in friendly, smiling and in great spirits. We waited only a few minutes which was no problem at all because Sean made the experience pleasant. He got us in and out quickly, answered all my questions and made the entire process easy and stress-free.”