Cell Phone Stores near Verona, WI
30 locations found near Verona
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“We just upgraded phones on 4 of our 5 lines. Bailey Griffin was very knowledgeable, efficient and friendly! We had a great experience with Baileys help! Thanks Bailey! You Rock!”
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“After replacing the screen, the owner treated me with honesty and integrity when he discovered that the motherboard in my phone was dead and it was unwise to put any more money into fixing it.”
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“Sean was delightful to deal with. He spoke in words I could understand and had patience to deal with a “non-techie”. I will go back to him whenever I need a new device or translation of my plan!”
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“The service was excellent! I came in to get a new screen protector, but the store no longer carried one for my model. The consultant, Edwin, instead offered a treatment called Liquid Glass to protect my screen. It worked well and Edwin was super personable and great to work with!”
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“They are very knowledgeable and competent, and the customer service experience was very impressive. They had no problem working on my computer even after I had done some repairs myself.I found their rates incredibly affordable. There is no reason to do repairs yourself, except maybe out of convenience.”
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“I came in last night and purchased 2 new phones and 2 new plans. Jairo was incredibly helpful as well as accommodating for my 3 year old who was along with me. He was honest and informative, for such a young guy, he's a great employee”
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“I recently purchased a new cell phone for the first time in several years. The experience far exceeded my expectations. There was no wait time, the rep at the store was really attentive and helped me find a good deal for the product I was looking for and made me aware of some great promotions. The transaction was smooth and relatively quick. It was a great experience!”
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“Recently worked with Ben F. at US Cellular Fitchburg on getting a new pre-sale iPhone. Ben provided such caring and personalized service, and it was honestly some of the best customer service I've experienced in a long time. Thank you!!!”
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“Can you hear me?WOW - the entire team (Julio, Sean and Mgr. Erubiel) rolls out the red carpet for service at this location. Last weekend, I had issues with my phone and Julio helped me select a new phone that identified with me. The service was impeccable and genuine. They work as a team and also provide customers with personalized support ?! Julio, Sean and Erubiel thank you for providing an over-the-top experience for all of the customers who visit this AT&T location!!!”
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“My old phone went completely bananas on me and they had me hooked up with a new one and even retrieved the data from my SEVERELY malfunctioning phone within the hour.”
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“I had a very good experience getting an android screen repaired. It was ready in under 2 hours which was a huge relief. Friendly staff. I recommend calling ahead as they did open 2 hours late due to staffing.”
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“I worked with Justin S and had a great experience! He got me switched to a new phone quick, even let me see his personal phone to try out the camera before making a decision (unless that’s discouraged by the business, then he definitely didn’t do that) had honest opinions on the devices, was very transparent about billing, and was super friendly the whole time. Highly recommend this store ??”
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“David & Matt were very professional with navigating a new line and being patient with my elderly grandma and making her feel good about her purchase and setting her up with the most cost friendly plan choice. Thank you, we will be back again!”
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“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
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“Sydney did an excellent job of explaining the A15 vs A32 phones to me as I am transitioning to a newer phone. She was extremely knowledgeable and friendly. Can't wait to work with her in the future!”
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“Customer service was outstanding. Representatives were knowledgeable and courteous, assuring my plan was adjusted to fit my families needs and allow for some cost savings! Kudos to the staff!”
11 AM - 7 PM
750 Hilldale Wy, Madison
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“clean store everywhere. they have a good variety of clothing with good sizes. self checkout is big and store is organized very nicely. stopped in quick for a couple of grocery items.”
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“Outstanding service, the best customer care— speak with Clemen; she's always ready to assist, making the entire process smoother and more convenient for the customer.. Undoubtedly, my favorite store to buy a phone”
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“I had an outstanding customer service experience with Boost Mobile! Now I am probably getting his name wrong--I know it's on my receipt but I can't find it. His name is Herun--(something like that)!Anyway, he was so incredibly polite and helpful. He was kind and didn't make me feel stupid with the questions that I asked. He was patient--everything I expect from any customer experience but rarely get these days!It's time like that when I wish the whole experience could have been recorded and used as a training for others!Thank you so much!”
10AM - 7PM
6313 McKee Rd, Fitchburg
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“I’m not one to normally add reviews - but my experience tonight was well worth the my time. I’ve always been a fan of Verizon’s product - they are by far superior on cellular service in my opinion. Tonight - I am now a further concreted customer cause of customer service. The Verizon In Fitchburg in Cahill main (I believe that’s how you spell the road) the manger Dean was huge help. He operated efficiently, knowledgeable, and had me in and out with my request in less than 20 minutes.I have literally spent hours in Verizon before trying to accomplish the same thing.Thank you Dean for making this happen and getting my family on the road in time for our trip!!”
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“Such a great store! Always so clean and well organized. Staff is so friendly and helpful. I was trying to find an item in the bath section recently and and an associate named Olivia was so helpful and kind! Thanks Target! I'm a loyal patron!!”
10AM - 7PM
6918 Seybold Rd, Madison
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“In addition to purchasing a new iPhone at this location in September, I have also stopped in for simple information about accessories and "how to's". Each time the staff has been extremely friendly and very helpful. I live closer to other Verizon locations but prefer to travel to this one because of the service I receive. Shout out to Verizon employees Tyler and Ian.”
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“Unfortunately, by saying that THIS location is by far and above the best brick & mortar, the T-Mobile location isn't truly saying very much. Why, because EVERY SINGLE other T-Mobile store that I have been to in the past couple of years in the Madison, WI area and Champaign, IL area (7 stores in all) has either flat out LIED & misled my family or myself, that I had sworn to never enter another one ever again! I believe the gentleman that assisted me was Charles... a really knowledgeable T-Mobile agent/employee (his co-worker was helpful as well) totally blew me away by having actually educated himself on the many different products that T-Mobile carries.I'm so used to the people in these stores, from my past experiences, they have only known about iPhone products. Not one person I've asked for assistance with what they conned my elderly mother into picking that piece of garbage Pixel 6 phone had the slightest bit of knowledge on the issues that she has been enduring! No one knows anything about it... I even tried several Best Buy locations looking for assistance for her and that idiotic phone. I initially thought that it could be similar to my Galaxy... but no, it's not similar at all.Thank you, Charles!!! Keep up the great job!!! As well as your buddy, sorry I didn't catch his name... he does have a well trimmed beard. That's all I recall about him, though... he warned me about trying to use a charging base that I was thinking of getting from Amazon that could potentially cause my phone to be damaged at the least, or very possibly permanently damaged my battery or blown it up by trying to charge it too fast! Thanks!!Later, guys!”
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“Paola and Angel helped me find exactly what I was looking for. They are helpful, courteous, and professional. I'll be back in the near future to upgrade wifey's phone as well. Thank you ladies!”
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“Danny does not get paid enough for his fantastic service. wonderful customer service from him and lots of extra work put in to help us out in our phone emergency. Thank you Danny!!”
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“Went a bit technologically nutty this Christmas season, so I had to stop in three separate times in the past couple weeks.Yes, the wait can be long. And yes, once you sit down at a desk, US Cellular seems to require an unholy number of clicks to do what seems like a simple task. But the staff here (and I feel like I’ve met everyone) are phenomenally pleasant. Great customer service, the newer folks flail just long enough that you know they’ve tried, but then they also readily ask for help from their more seasoned coworkers.Can make for some long sessions, but I honestly have no complaints about anyone involved, and am confident I’m in good hands.”
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“This isn’t really a review for TMobile, but a review for this store’s manager Austin (I believe he’s the manager, either way he was working alone the night we went in, so if he’s not the manager TMobile should promote him due to his superior customer service).I’m not sure anyone cares about the details, so let me just say that he went above and beyond to track down a receipt that showed we were owed a particular service, and this was not as easy of a task as it might sound here. Without his diligence and commitment to taking care of us, we would have been either left out of luck, or left paying for something we shouldn’t have. Having had enough experiences with other retailers, we are confident that the vast majority of others would not have gone to the extent he did to help us. It was the end of the night on MLK day, the store was getting ready to close and he could have just said “sorry guys I can’t help you”, but instead he showed us what Quality Customer Service looks like. We will be back and we encourage others to go to this Tmobile as well.”
Mobile Phones
“Diana and Justin were awesome today. I went in with questions and let them know it would not be a sale due to needing an unlocked phone. Instead of just answering my questions and moving on, they took the time to explain options that would best suit my unique needs in a phone. Despite knowing they would not make a commission with me,, they gave me one on one care that really helped me narrow down what i need.I will definitely be sending business their way due to their kindness, knowledge and professionalism.”
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U.S. Cellular
2 Locations
“Customer service was fabulous, I lost my phone while I was in Vegas came into the Verona us cellular and Logan helped me get a brand new S24 and helped me restore data from my lost phone!!!!”