Cell Phone Stores in Madison, WI
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29 locations found near Madison
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3771 E Washington Ave, Madison WI 53704
“Just want to let people know how awesome Tech Heroes in Madison are. I literally called an hour and 20 minutes before they closed to get a screened replaced because my phone was useless when I dropped it this afternoon. I did called around and was quoted twice the price and couldn't get it fixed til early next week. I rushed into Madison, 40 minutes later I have a new screen and my phone works perfect. David at the store was nice and explained everything to me. He quoted the price on phone and I wasn't charged a penny more. Thanks for fast and way cheaper repair. Definitely recommend.”
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3902 E Washington Ave, Madison WI 53704
“William was great, he was an amazing help I really came in upset because my phone was broken and he did more than his job and I appreciate him so much thank you william”
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4030 University Ave, Madison WI 53705
“Excellent customer service at this location provided by both Dylan and Carlos - friendly, knowledgable, and down to earth. I was able to get several service items taken care of including a transferringlines across different accounts, updating accounts, and a new phone. Highly recommended”
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3302 University Avenue, Madison WI 53705
“Went in to upgrade 4 phones and after a few hours of paperwork I left expecting the phones to arrive in a few weeks. When they didn't show up I called ATT and was told my order was cancelled. Went back in and spent a couple more hours redoing the paperwork. A few weeks later I traded an iPhone for a Samsung phone under a promotion where the new phone would be free. A store employee entered the wrong promotion when I traded my iPhone in the store. I was told it would be fixed the following day but that did not happen and my trade in showed as cancelled. As a result I was paying full price for the new phone despite them taking my iPhone. It took 9 months, multiple calls and visits to the store and multiple tickets for it to be resolved.The store manager tried to help but corporate firewalls limit direct access to the managers and customers made it extremely challenging if you have an issue.”
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4102 E Washington Ave, Madison WI 53704
“Great customer service, Marianne did great she help me get a new phone and better service best customer care experience very great and she was very helpful. 10/10 👍”
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4613 Verona Rd, Madison WI 53711
“We came into yhe store after someone had hacked my friend's phone. We worked with Angel, he was efficient and got all phone snd data issues worked out for us! He was awesome! Thank you!”
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2827 East Washington Avenue, Madison WI 53704
“Carlos, kari, & stefany was amazing. Very patient with great communication. Personality is everything for customers and they gave that. Thank you best store location 🤞”
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406 S Gammon Rd, Madison WI 53719
“Nico did a great job helping me find the best phone option on very short notice. He even stayed after closing time to help me get my phone set up properly. He was professional, knowledgeable and easy to work with. I recommend this store because of his skill and expertise.”
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6918 Seybold Road, Madison WI 53719
“My husband and I returned to the Verizon store on Seybold in Madison Wi. We had purchased two new phones and internet all with Netflix etc. we are in our 70s and not growing up with computers had a difficult time setting all of our google home devices. We had a lot of questions. Makenzie help us out. She was very professional, clear and so very helpful. I was really impressed with her customer service and patience with us. She answered all our questions and wrote down the directions for us. She explained to us why our tv had a poor connection and how to connect our printer. We were truly impressed by her and left confident we had made the right voice by changing internet service. Thank you Jeanette and Mike Benedict”
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7410 Mineral Point Rd, Madison WI 53717
“Came in asking about replacing my old laptop’s battery and instead of upselling me he showed me how to replace it myself (turns out mine just slides off the bottom). They have integrity here.”
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7840 Mineral Point Rd, Madison WI 53717
“I had three issues when I went in this store, and all three were fixed in under 10 minutes. Oh, and they adjusted my plan to save $16 a month. This store in Madison rocks! Thanks, guys.”
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4915 Voges Road, Madison WI 53718
“The easiest installation ever... The placement is comfortably positioned, far enough preventing it from being a distraction, yet close enough to give you the access you need to reach it. Magnet strength is strong, and when you pivot it in position, it stays without any movement, even in the bumpiest of rides. LOVE IT! ❤”
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3868 E Washington Ave, Madison WI 53704
“I stopped in with my family a few weeks ago to purchase a new phone for my Mom. Shakira was wonderful to work with! She answered all our questions, recommended phones and accessories, set up the new phone, transferred the contacts, and even downloaded the apps my Mom uses regularly so she didn't have to navigate that herself since she's not very tech savvy. Shakira was very patient throughout and provided excellent customer service. I would definitely go to this location again!”
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66 W Towne Mall, Madison WI 53719
“Everyone I spoke to here was friendly, professional, intelligent, and helpful. They helped me to plan ahead for my visit to get me in and out quickly, which I very much appreciated. I would certainly recommend their services to anyone.”
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66 W Towne Mall D12-a, Madison WI 53719
“On Saturday August 8 I went to the West Town location with a keyboard issue. I was greeted kindly by Lupita . She had not been familiar with my issue but she never gave up on the problem. When I left she had resolved my keyboard problems. I was so grateful. I received customer service at its best !!!!”
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656 S Gammon Rd, Madison WI 53719
“Shout to the boost mobile squad. They were so patience with helping my teenagers upgrade their phones. Nice and friendly staff. Also they upgraded the inside of the store, so definitely go check them out.”
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2209 S Park St, Madison WI 53713
“If Jose is not the manager of this store, he should be! Fast, knowledgeable, friendly - and very patient with my adult son who is has some disabilities and a lot of anxiety. Jose's customer service was The Best - Thank You!”
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750 Hilldale Way, Madison WI 53705
“clean store everywhere. they have a good variety of clothing with good sizes. self checkout is big and store is organized very nicely. stopped in quick for a couple of grocery items.”
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4301 Lien Road, Madison WI 53704
“Love stopping at target for the yummy Starbucks but do you have issues with all the no agendas. You know with all the rainbows and junk. Still love shopping though..... even if there WOKE LIBERALS.”
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2835 E Washington Ave, Madison WI 53704
“Ederline at the East Washington site is the absolute best!!! She is the most hardworking, down to earth, very knowledgeable, respectful and relatable employee I have ever had the honor of meeting! You don’t meet people like her everyday, so when u do…it just helps u to remember that there are good people still in this world. Me and her talked like we knew each other for years!!! I’ve never had so much fun at a cell phone store then I did yesterday talking with her!!! She stopped at nothing to make sure I was taken care Of and I got the phone I wanted !! She is the best and truly deserves a raise or promotion!!! Thank u Ederline at the East Washington location (next to lil Caesar’s pizza) u rock !!!!!”
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2701 University Ave Ste J, Madison WI 53705
“I went to the T Mobile store on university ave after initially visiting the west towne mall location to upgrade my phone. While at West towne I was given conflicting information on the cost and process for the upgrade. After a while of discussion I was finally able to get my phone upgraded. All my stuff (apps, pictures and messages) was transferred to the new phone. I was sent home with the new phone and told everything was good to go. I make it all the way home only to find out that everything wasn't good to go. I wasn't able to use the phone to make actual calls (the whole point of needing the phone upgraded). I attempted to call the west towne location 3 time to see about trying to remedy the problem, I called over and over but the phone was never answered. I reached out to the university ave. location and was told to come in so we could work on figuring out where the west towne location messed up. Once I arrived at the university ave. location I was promptly greeted by Yona. Yona helped me to actually get the phone service transferred to the new phone. Yona was very kind, helpful and knowledgeable. I will definitely be returning to the university ave location from now on. Thank you Yona for doing what the west towne location clearly couldn't do.”
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4610 E Washington Ave, Madison WI 53704
“We were referred to this location from the Monona store. Thank God! Monona store is terrible. We needed to replace a broken cell phone and talk about bill adjustments, trade in, service, etc. Our salesperson Taylor was over the top fantastic!She spent as much time as we needed. Figured out which scenario worked best for us! Explained how the new Verizon home Internet works and where it works. Not in Madison yet! She was great! Saved us money on future bills and got us some credits on services that we were still paying on that the Monona Location said they had taken care of! Awesome service!I cannot recommend this location any higher!”
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4722 East Towne Boulevard, Madison WI 53704
“R.J. gave me exceptionable service to get my husband's (Dave) phone working again after it was shut down. He had a great deal of patience in dealing with me and other older customers. He actually made the visits there very peaceful. Thanks again R.J. , Kathy H.”
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101 Junction Road, Madison WI 53717
“We were at the store for quite a while due to short staffing and high customer volume due to US Cellular selling to TMobile. Coby helped our family out and was extremely patient and helpful. He explained things clearly and thoroughly, and made a difficult, lengthy process more simple and straightforward.”
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4610 E Washington Ave, Madison WI 53704
“Had a bit of a wait but sam was absolutely the BEST part of our visit and made the wait time not really matter. We were here to cancel our services but if we ever come back, I really hope we get to work with him again. Sam you're a legend!”
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444 North Midvale Boulevard, Madison WI 53705
“Eased into the purchase transaction, knew which iPhone we were looking to buy, and moved through the process of transferring the number/account quickly. This was a comfortable experience.”
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716 North Midvale Boulevard, Madison WI 53705
“After three frustrating months of getting nowhere with Spectrum’s online and phone support, I stopped by the Hilldale store and Liz fixed my issue in about 15 minutes. What the remote team couldn’t figure out over months, she resolved almost immediately. Beyond her technical skill, Liz was professional, patient, and genuinely a pleasure to work with. I walked in ready to give up on Spectrum entirely, and she single-handedly restored my faith in the company. This kind of in-person expertise and customer care is rare, and she deserves real recognition: a raise, at minimum. If you’re having issues that online support can’t resolve, skip the runaround and go see Liz at Hilldale. Ask for her by name.”
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2257 Zeier Road, Madison WI 53704
“I had excellent, considerate service for transferring data from an old iPhone to a new iPhone that was replacing the old iPhone on my spectrum plan. They took the time to do it right.”
