The AT&T Store in Fond Du Lac is the place to visit for all your wireless needs. They offer a wide selection of phones, tablets, smartwatches, and other connected devices from top brands. Customers can choose from a variety of flexible prepaid and unlimited data plans to fit their usage. The store also provides nationwide 5G service at no extra cost with their unlimited plans. What really sets this AT&T location apart is the exceptional customer service. Employees like Jay and Chaos have been praised for going above and beyond to solve customer issues and ensure a positive experience. The manager, Patrick, has also received high marks for his professionalism, patience, and for looking out for the best interests of customers. Reviewers highlight the knowledgeable, informed, and friendly staff who are always willing to answer questions without making customers feel stupid or confused. The overall atmosphere of the store is described as wonderful, with a great team that provides exceptional value. Customers highly recommend visiting the Fond Du Lac AT&T Store for its outstanding service and wide selection of wireless products and plans.
Just so-so. The staff are friendly but usually unless it's a sale you end up calling customer service anyway, which is a nightmare. Cellular service near my house isn't great (on the 4G band)
June 2024
Jay is a hand and foot above most people with his exceptional customer service skills and problem solving. He has been a huge help for me to get my services for ATT internet. I would recommend him to anyone dealing with issues and opening new lines. Amazing customer service and great atmosphere, highly recommended.
June 2024
Chaos (yes, that's really her name) went waaaay above and beyond what one would expect as "normal" customer service. Her expertise and professionalism helped to solve my dilemma. Her persistence in pursuing a solution was fantastic!
