This Cricket Wireless Authorized Retailer in Fond du Lac is noted for providing superb customer service, with particular praise for its patient, knowledgeable, and helpful employees. Staff members are described as super nice, offering undivided and individualized attention even when the store is very crowded and slammed with customers. They are recognized for guiding clients calmly through processes, not looking down upon those who are technically challenged, and providing support and encouragement. The service includes helping customers select phones without upselling, bundling necessary accessories, and saving them money. Employees expertly assist with time-consuming tasks like transferring data, troubleshooting issues, and ensuring client comfort. This location is highlighted as a leader in providing help to all kinds of customers, making it a reason people continue to use Cricket. The overall experience is one of awesome service that earns strong referrals from satisfied clients.
Luciano was super patient and helpful getting our cell setup. Lots of issues but he figured it out, thank you!
July 2023
Not enough room on the page or time in my day to describe what is wrong with this place. Only good thing I can say is the employees who work in the Fond du Lac store are super nice and extremely underpaid.
April 2023
I've been with Cricket Wireless Service for years... No complaints
