Verizon offers mobile, 5G home internet, and business services. Customers can visit the store or go online to schedule appointments, place orders for in-store pickup, or arrange delivery. The staff at Verizon receives consistent praise for being very friendly, helpful, patient, kind, and intelligent. Multiple reviews highlight representatives who provide fantastic service, telling the truth without hidden fees. They assist with a wide range of issues, from setting up new phones and managing account problems to fixing malfunctioning devices. Employees are noted for being super helpful through chaotic processes, including fraud and credit checks, and even staying after close to ensure customers walk out happy and prepared. The store is described as the only place that will actually help with any issues, earning it a very high rating from satisfied customers.
Garrett and the team at Verizon created a great experience during my purchase of a new phone. This was the fastest new phone purchase experience that in my history of new phone purchases.
August 2026
The Vetizon customer service representative was very friendly and helpful, clearly knowledgeable about her work.
August 2026
Very up beat and happy to explain and answer all questions
