Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store in Fond Du Lac, WI offers a range of services including broadband Internet, mobile phones, and cable TV. Customers can visit the store at N6663 N. Rolling Meadows Dr. to shop for new products, upgrade services, pick up or return equipment, and pay bills. The store provides assistance with home Internet, mobile, cable, and live TV services. Customer experiences at this location vary. Some customers have had positive interactions, describing staff as friendly, knowledgeable, and helpful. For instance, one customer appreciated the quick setup of a new phone and was particularly grateful for the assistance of staff members who made the process smooth and pleasant. Another customer mentioned that returning equipment was quick and efficient, making them feel valued. However, other reviews highlight inconsistent customer service. Some found staff to be unhelpful, disinterested, or unprofessional, with one customer describing a frustrating visit where the staff appeared annoyed and unaccommodating. There are also complaints about billing issues, such as being billed separately for package deals and a lack of discounts for bundled services. Customers expressed disappointment that staff could not answer basic billing questions or provide clear information about charges and charges adjustments. Additionally, some customers faced difficulties with device warranty claims or were unhappy with the level of support received. Overall, the Spectrum Store in Fond Du Lac offers convenient services and some helpful staff members, but customer experiences can be mixed, and service quality varies depending on the individual staff member.

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1. Fond Du Lac, Wisconsin