UScellular at 182 S Main in Fond du Lac, WI is highly praised for its excellent customer service. Customers appreciate how the staff, including Johnny Flores, Izzy, Shelby, and Natalie, are helpful, competent, and caring. They are recognized for their ability to solve issues quickly, such as unlocking phones and helping with account concerns. One customer was able to save money while staying with US Cellular thanks to the knowledgeable staff. Others noted that even when other stores could not assist, this location found solutions within minutes. The staff’s professionalism and willingness to go the extra mile leave a positive impression. Overall, this store is seen as a place where employees genuinely care about customers and provide great service, making it a trusted location for phone and account needs.
Customer service was giving me the runaround with unlocking by decise. The associates at this store were extremely helpful with this and saw my frustrations as a customer. They do great work here and truly care about the customer
April 2023
My child got locked out of her phone. After going to the other US Cellular in town and being told there is nothing they could do. I went to this one and the person there figured it out within minutes. Natalie was excellent to work with she got us in the phone within minutes of being there. Will definitely go to her from... read full comment
April 2023
My child got locked out of her phone. After going to the other US Cellular in town and being told there is nothing they could do. I went to this one and the person there figured it out within minutes. Natalie was excellent to work with she got us in the phone within minutes of being there. Will definitely go to her from... read full comment
