Victra, a Verizon Authorized Retailer in Fond Du Lac, WI, offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is dedicated to providing a positive experience with knowledgeable and friendly staff. Customers have praised the staff for their patience, helpfulness, and thorough explanations, with employees like Syd and Anthony earning particular praise. Despite some initial issues, such as an employee adding lines without notification, the team worked hard to fix the billing problems and make things right. Staff members like Alex, a new hire, show great potential and are appreciated for their extra effort, including staying late to assist customers. Overall, the team at Victra strives to connect technology to life in a trustworthy and enjoyable way, ensuring customers leave satisfied with their service and devices.
Renee was very professional and helpful. I had problems getting a new phone set up and the representative spent hour and a half working with support and got it to work for me. Thanks for everything! 🥰
April 2026
Renee was great! Honest and friendly! Will certainly be back!
April 2026
Renee was absolutely amazing! Stopped in to collect our final bill and she not only got that but she helped with some accessories!
