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“Came in a little stressed about my son’s phone line. Jarrat and German were friendly, helpful, and took care of everything. I left feeling like it might be time to switch from my carrier to US Cellular. Thank you!”
“One of the best experiences i’ve had with a phone company in a long time. Nini was very helpful and patient and made the process of getting a new phone very easy . She was such a pleasure and I would 100% recommend.”
“Iyanna was excellent. She answered all my questions I took the time I needed to understand. She also showed me how I could hook up to Verizon Internet, and streaming services. I will be back with my friend to follow through on these new services.
I recently worked with Jerrell to clear up a problem with my iPhone. I can't say enough about his expertise and patience in dealing with my problem. He determined that the problem came out of the last iPhone update. I am grateful.”
“I went to get my son’s screen replaced on an iPhone SE. They were the only place I called that had the screen in stock. Even better, the price was by far the best price of everyone I called. Ahmed was able to work on it right away, and it only took 30 minutes. Super happy with the service!”
“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“This started as a 1 star review for their reward center. I was at a dead end on the phone, so I posted my troubles on the store site hoping someone here could help me. Thank God for Juan, the regional store manager. He reached out to me and we had a very nice conversation and he was able to make an awful situation right. Thank you!?”
“Visited Metro Brown Deer Milwaukee Location to deactivate an old phone and activate a new phone on my wife's plan. Da'nae assisted us and was super helpful. Very knowledgeable, accommodating, and super friendly. Set me up in under 15 minutes. Also saved us money by updating our plan, because we were paying too much on our current plan. She was fantastic. Thank you”
“The manager Mr.Josh was very customer oriented and helped with my upgrade and found other discounts I was eligible for. Keep up the great work Brookfield location rocks!”
“Excellent service from start to finish. I was particularly impressed by Ben, who went above and beyond to assist me. He was very courteous, professional, and understanding regarding the issues I was having with my device. The repair was handled perfectly, but the standout customer service is what will bring me back.”
“Very patient with looking up the best options for my plan and new phones. Gave me the different price options. Then helped when I received my new phone in mail and could not transfer over from old phone they helped with that. They also took my turn in phone so I did not have to mail it in because we had problems. Reco and Amber were beyond helpful and had went above and beyond!!”
“I took my phone in complaining of choppy static noise during conversations. The kind gentleman cleaned the speaker and microphone and my conversations are 100% clear now. Thank you Kind Gentleman”
“Went in to make a claim on a stolen phone but the guy was able to get me a phone ‘cheaper’ in store same day. What he didn’t tell me even though I asked several times what was the total cost of the device I was told 239 for the device after my payment in store and after I go on my Verizon app and look after the fact it’s an 840 dollar device I’m paying off over 3 years now instead just doing the claim and getting a phone again with no locked in payments. Robert was super cool and wanted to help me but wasn’t exactly forthcoming with the information I really wanted.”
“Had a pretty damaged phone due to it being thrown onto the ground, and had it fixed with good parts. Got my appointment scheduled literally the day before, had great customer service, and they fixed it faster than they said. If you need to go anywhere, I would recommend here.”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“I went to AT&T to look at trade-in options. I was greeted right away by team member Casey. After reviewing options I went with the iPhone 17 pro max. Casey ensured that I had a good service plan and that I am getting my $$$ worth. He was very knowledgeable of all apps and could trouble shoot anything that did not sync to my new phone. He was patient and kind. The process was quick. I left with everything thoroughly explained.”
“Dre was great in helping us with our purchase. It was a bit tricky but he got it done. Three other customers came in after us. He helped everyone equally and kept us focused on what had to be done. Great experience!”
9:01AM - 6:01PM
1138 W Historic Mitchell St, Milwaukee
Mobile Phone Accessories
“I'm from out of town and of course I break my phone! Luckily, the owner Malek was in and took great care of me. He also gave me a great deal on a screen protector and cell phone case! He's truly a life saver!”
“I recently switched to Boost Mobile, and I can confidently say that it has been an exceptional experience so far! This well-deserved five-star review is a testament to the outstanding service and value they provide.First and foremost, the network coverage has been outstanding. I no longer have to worry about dropped calls or poor reception in certain areas. Boost Mobile's extensive coverage ensures that I stay connected wherever I go.The variety of plans they offer is impressive, catering to a wide range of needs and budgets. I found the perfect plan that suits my usage, and it comes at a competitive price, making it a great value for money.The activation process was smooth and hassle-free, thanks to the helpful customer support team. They guided me through every step and made sure my transition to Boost Mobile was seamless.One aspect that sets Boost Mobile apart is their generous data allowances. With ample high-speed data, I can stay connected, stream, and browse without any worries.Furthermore, the mobile app they provide is user-friendly and convenient. It allows me to manage my account, check usage, and even make payments effortlessly on the go.Lastly, the customer service has been exceptional. Every time I reached out with a question or concern, the representatives were polite, patient, and knowledgeable, ensuring that my issues were resolved promptly.In conclusion, Boost Mobile has exceeded my expectations in every way. With reliable network coverage, customizable plans, and excellent customer service, I couldn't ask for more from a mobile carrier.I wholeheartedly give Boost Mobile a well-deserved five-star rating and highly recommend it to anyone in need of a reliable and budget-friendly mobile service. Thank you, Boost Mobile, for keeping me connected and satisfied!”
“From start to finish, my whole experience was ⭐️⭐️⭐️⭐️⭐️EXCELLENT!! They were extremely helpful and very efficient! My experience was so positive, I came back 2 hours later for another phone plan and 3 accessories. AND GREAT PRICES ?? Thank you, see ya soon ✌?”
“By far this is the best boost mobile I have ever been. They have amazing deals for all types of phones. The workers are so nice it is an overall incredible place. Thank you so much”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“I do love is cellular however sometimes when I go to the store close to where I stay they only charge me $42 they don’t charge me $50 some dollars with the tax and tell me that I have a bucket balance and don’t have to pay until June. Then I found out that I had to pay $12 something more because the person at the store didn’t include the tax if I didn’t pay the $12 by the 5th I would lose my services or my cellphone would be turned off. That’s so unfair. I was thinking about going today and paying with cash. I hope this situation doesn’t happen again. Otherwise I am happy. See the whole purpose of me paying my bill early is so I don’t have to worry because I am on a very tight budget”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“The lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.”
“I went to the store to get my account number so I could leave and go to another phone carrier. I met Jim and he corrected the problem and sold me a new phone. Thanks Jim I'm happy now♡#Jimgotyou”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
“Im out finishing my shopping for the holidays wrapping paper & things of that nature & thought to myself ...damn I forgot to get one more thing for my Boo & decided he should have a new phone. I went to Boost Mobile on 33rd & North Ave. to see what they had & that's where I met Tariq. He has the most comfortable spirit in him. I was not leaving that store without a phone. He made the entire visit so pleasant I'm coming back after Christmas to see what kind of deal I can get on a new phone. Thank you Tariq for the experience.”
“Best customer service of any Verizon store EVER!
Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon store”
“Had to stop in to update my Mom’s phone and we had the pleasure of being helping right away by Ty. Incredibly grateful for his patience and assistance during this Holiday season. He was even gracious enough to offer installing the accessories once it all comes in the mail. Truly a gem.”
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“Worked with Ramone H.
Did such an amazing job and customer service was fast. He explained everything all in detailed and was able to help me with getting a new phone. The experience was amazing and fast.
Thank you so so much”