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“I went to get my son’s screen replaced on an iPhone SE. They were the only place I called that had the screen in stock. Even better, the price was by far the best price of everyone I called. Ahmed was able to work on it right away, and it only took 30 minutes. Super happy with the service!”
“The manager Mr.Josh was very customer oriented and helped with my upgrade and found other discounts I was eligible for. Keep up the great work Brookfield location rocks!”
“Huge shoutout to Jake at the Verizon store in Germantown. We came in with a completely crushed phone and what could have been a stressful situation, and Jake made the entire process easy.
He not only helped us get the phone replaced, but he also looked at our account and realized we were on a very old Verizon plan. He took the time to walk us through better options and ended up getting us into a much better deal that actually fit what we needed.
Jake was knowledgeable, patient, and genuinely kind. It honestly felt like having a family member helping you instead of someone just trying to make a sale.
What really stood out is that he even checked in afterward to make sure everything was working and that we were happy with the switch. That level of service is rare.
If you’re going to the Verizon Germantown location, do yourself a favor and ask for Jake. Verizon is lucky to have him — he absolutely deserves a raise.”
“My son was outside playing in the pool and got water in his phone. We let it soak in rice overnight. Rice got stuck in the charging port and we couldn’t get it out to charge the phone. So I took it to Ubreakifix and was serviced by Josh. He was polite and removed the rice within minutes. He did this free of charge. My son was so happy.”
“Went in an hour before closing time and Tevin was extremely helpful, patient, and kind. I was already having a rough day running between Boost & Metro, and Tevin was able to help me transfer over. Thank you Tevin!”
“We switched from us cellular/ t mobile to AT&T. I was anticipating a time consuming and frustrating process but I was pleasantly surprised. We worked with Mychal who was very helpful and we were in and out in no time.”
“I had just purchased a new iPhone 16, and had no idea how to set it up. I took it to Verizon in Grafton, and was greeted by a sales person by the name of Jenny. Jenny was absolutely amazing. She listened to my concerns, and set up my phone, and now it is running beautifully. She was courteous, knowledgeable, and very patient with me. If you have any concerns about an iPhone or any phone, make sure you ask for Jenny, because she is awesome. Thank you again, Jenny.”
“I had a great experience at this AT&T location! The staff was very helpful, friendly, and professional. Sazare was especially helpful and made sure my issue was resolved quickly. I really appreciated the excellent customer service and would definitely recommend this location!”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“Elias was exceptionally helpful in getting our problem solved , we had tried dealing with the issue for two weeks and he corrected it in 5 mins. Thank you so much for your services Elias !!!”
“Hailey is very kind and knowledgeable about everything. She is a pleasure to work with. I just switched to AT&T so I can’t say how the service is but she made the purchase great just because of her great customer service”
“The lady who help me was great. Beautiful smiling face when I walked in, greeted me, and got me out within 5min. Keep up the good work and I hope you get recognized for your friendliness.”
“I recently switched to Boost Mobile, and I can confidently say that it has been an exceptional experience so far! This well-deserved five-star review is a testament to the outstanding service and value they provide.First and foremost, the network coverage has been outstanding. I no longer have to worry about dropped calls or poor reception in certain areas. Boost Mobile's extensive coverage ensures that I stay connected wherever I go.The variety of plans they offer is impressive, catering to a wide range of needs and budgets. I found the perfect plan that suits my usage, and it comes at a competitive price, making it a great value for money.The activation process was smooth and hassle-free, thanks to the helpful customer support team. They guided me through every step and made sure my transition to Boost Mobile was seamless.One aspect that sets Boost Mobile apart is their generous data allowances. With ample high-speed data, I can stay connected, stream, and browse without any worries.Furthermore, the mobile app they provide is user-friendly and convenient. It allows me to manage my account, check usage, and even make payments effortlessly on the go.Lastly, the customer service has been exceptional. Every time I reached out with a question or concern, the representatives were polite, patient, and knowledgeable, ensuring that my issues were resolved promptly.In conclusion, Boost Mobile has exceeded my expectations in every way. With reliable network coverage, customizable plans, and excellent customer service, I couldn't ask for more from a mobile carrier.I wholeheartedly give Boost Mobile a well-deserved five-star rating and highly recommend it to anyone in need of a reliable and budget-friendly mobile service. Thank you, Boost Mobile, for keeping me connected and satisfied!”
“Vaugh and Rome were both super helpful in changing our plan and devices! It was a super quick visit to the store (it definitely got busier by the time we left) and they made everything painless. Thanks to both for their help!!”
“I went to the store to get my account number so I could leave and go to another phone carrier. I met Jim and he corrected the problem and sold me a new phone. Thanks Jim I'm happy now♡#Jimgotyou”
“The people in this store are outstanding. What a great team, they mesh very well in a very busy store.All 3 together made everything organized out of what seemed to be total chaos to me.Awesome job by that individual store and the people that work there.I am very happy with my purchase and all of their combined knowledge.Thank you very much to them”
“Best customer service the people working in the store they help me always and they always there for the community
Keep it up the good service ❤”
“Came in for a phone upgrade. Tatyana W was great and provided terrific customer service.
She walked us through the entire process with the update and explained all our purchase options. She also resolved some of the issues that were going on with the Apple ID.
Very knowledgeable and was very pleasant to deal with.”
“Great customer service. My dad has his plan through this store and they've always been patient with him and every time I've had to go handle an issue it's been taken care of right away and I've never spent more then 5 minutes in the store.”
“Nolan and marco, were so nice! They helped me fix a problem from a different location. I was ready to cancel my whole account! All i can say if you want to do business with T-mobile or US Celluar come here!!”
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“Iyanna was excellent. She answered all my questions I took the time I needed to understand. She also showed me how I could hook up to Verizon Internet, and streaming services. I will be back with my friend to follow through on these new services.
I recently worked with Jerrell to clear up a problem with my iPhone. I can't say enough about his expertise and patience in dealing with my problem. He determined that the problem came out of the last iPhone update. I am grateful.”