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“I stopped in after making an appointment at the wrong location and I was welcomed by a very friendly and professional associate. She even went out of her way to set up things on my new phone that saved me a lot of time! Thank you so much!!! Customer service isn't what it used to be and you've restored some of my faith in the individuals in the customer service industry!”
“Stephanie
An absolute blessing thrown into an emotional mess. Having to get a phone you don't want (256 GB Edge) in Florida because you're on the road and then needing to upgrade (512 GB Utra) when you get to your next destination only to be turned away by a different ATT Store was so frustrating. Yes I could do it myself, maybe but probably not! Maybe not a big enough sale??
I then found my self at ATT Green Bay.
Stephanies kindness and understanding was beyond appreciated. I left with just what I wanted and a new ATT Store.
I highly recommend everyone to see her. Her knowledge and commitment to Customer Care was 10/10. Five stars is not enough. It was like making a new friend. Thank you again. You are blessed!
Kathleen”
“Harrison and his team at Verizon did a fantastic job. They were super friendly, courteous, and made the entire experience easy and pleasant. The store was clean and had a warm and welcoming atmosphere. Harrison's customer service was outstanding. Truly appreciated!”
“Joel was awesome! Started us up on another line to our account, talked us through everything and offered us all available promotions and products, would highly recommend him! Great job Joel”
“Eliott Janz has been a 6 star account executive for my AT&T account needs several times, and also helped me purchase a new phone. Ask for Eliott! He’ll set you up right!”
“Today I called for assistance in fixing my account. A very detail oriented, patient and polite employee named Mack was of the most impressive service, glad I'm still with Boost, and thankful for such thorough customer service.”
“Have had many negative experiences with Verizon at multiple locations over the years. Tristan was fantastic and was very helpful and pleasant across the board. Would recommend this location just to be helped by Tristan again”
“Aaron was super welcoming, organized, and patient! Our family of 8 was all switching cell carriers on Christmas Eve, and they were super helpful through the whole process (great patience was needed since we aren’t very organized). The rest of the team was super personable as well, and it totally made our Christmas Eve more enjoyable. 10/10 service, Aaron was an awesome first impression of Verizon!”
“Today in Green Bay Wisconsin within mili seconds Eliott Janz was able to complete a task that the AT&T store, next to that one Walmart, in Lafayette Louisiana was unable to assist me with over several days and hours. A simple reactivation, after my phone being stolen - you’d think be a simple process. (Not to mention the unexplained 300% bill increase) Thank you again, Eliott. I will be calling 611 Monday to discuss canceling service. Sincerely, Elaina M. Walker - Wisconsin.”
“Tiara was extremely knowledgeable and friendly. I am very happy with the service. US cellular has great reception, the only drawback to the company is their very poor phone promotions. I won’t purchase my phones from them, and I’ve been a customer for 24 years.”
11AM - 5PM
2100 Monroe Rd, Bellevue
Mobile Phones
“I have been very pleased with this store. What I like is if they don't have an answer to the problem they call their tech support. Or they asked for help from other employees. The manager is very knowledgeable as well. I recommend this store.”
“Corey was SUPER knowledgeable and patient. He helped me trade in my phone and gave me the best deals possible. I can’t recommend this store and Corey enough!!! It was the easiest phone trade in possible. I’m a super happy customer :-)”
“Amanda is wonderful! Our daughters' phones stopped working while they were in other cities. Amanda quickly and efficiently helped us get them replacement phones. She also helped us find a phone plan that better suited our family's needs. We are so grateful to Amanda!”
“The guy was very help on getting me a phone but not when it came to people stealing my phones and changing and deleting my passwords and accounts or trying to find the phone! Just told me to call 611 when they told me to go to the store!”
10AM - 4PM
11880 Velp Ave, Green Bay
Mobile Phones
“I had a great experience when I stopped in to switch my plan and get a new phone the other night. The two guys that were working were very friendly and knowledgeable, they helped me find the perfect phone, took the time to transfer over my apps and all that jazz, and even adhered the liquid screen protector because I was worried about messing it up at home. Overall I had a great experience and would recommend stopping in if you are looking for a new phone.”
“The young lady at De Pere, WI, location on West Side, was wonderful and replaced my screen protector and lens protectors and answer questions I had about iCLOUD acct. She told me her name and I wanted to desperately remember it, but couldn’t immediately put it in the phone. Sorry about that, but she works primarily off Lineville Rd. In Howard. She was wonderful and fun to talk too. It was not busy; in fact I was the only one in the store. Thank you for great customer service.”
“The gentleman that worked on my phone today was awesome. I have been in hell for 2 months using Verizon tech support. Today my phone and account are finally correct. Thank you very much for your help. *****”
11AM - 6PM
2394 Costco Wy, Bellevue
Mobile Phones
“Yet again, I came into T-Mobile and I had nothing but prefect costumer service. Sabrina was a great help and very friendly. She took care of all my needsThank you yet again. I appreciate everything you have done.”
“Went into the W. Mason St. store in Green Bay and was very pleased with the service we received from Noelle. She patiently worked with us to switch carriers to T-Mobile. She also has provided some follow up service and did not hesitate to help us out when we went in. We also witnessed the customer service that Andre provided other customers. The elderly couple he was helping seemed to be very trying, and he was very patient and kind. He also engaged with us while we were in there, and it was a very pleasant experience. I highly recommend this location.”
10AM - 4PM
1620 W Mason St, Green Bay
Mobile Phones
“Llloovve cellcom, best service coverage everywhere, they will work w/you.. they fix my phone for me ALL THE TIME! I have always had a really bad habit ofessing my phone's up. ??? Thank GOD for Cellcom”
“Carlos was the best. The way he helps out customers is amazing. Very helpful and knowledgeable. The East town T-Mobile is by far the best T-Mobile I have ever visited. They are a very nice team.”
“Brayden was extremely kind and helpful! He navigated between three different customers, including myself, very efficiently, effectively, and quick. Give Brayden a raise/bonus, he definitely deserves it!”
“Dropped my phone off Monday afternoon, screen was not responding, they had it fixed by the next day. Great service, would definitely recommend! Desperately needed my phone for my business & they got it done in less than a day, couldn’t be happier.”
“First I'm glad to be back in the arms of Cellcom! Cellcom is an amazing company that consistently goes above and beyond to make its customers happy. That’s why, when the breach happened, leaving Cellcom was not an easy decision for me. It was a unique situation, and although I didn’t feel good about it, I thought it was the best choice at the time.
However, after switching providers, I quickly realized the grass is not greener on the other side. As cliché as it sounds, you don’t know what you have until it’s gone. With Spectrum—the company I switched to—I may have saved a little money, but the cost was poor service, poor customer support, and a platform that just didn’t work well. When I ran into issues, they showed little interest in helping me resolve them.
During those experiences, I couldn’t help but think: this would never happen with Cellcom. While Cellcom may not always get everything exactly right—no company ever does—I know from experience that Cellcom would make every effort to make things right. That’s what sets them apart. A special thank you to Madison P. At the University location for all your help!”
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“Highly recommend the place for service on your phone. I spent two full days with us cellular and apple, and they told me I was out of luck. I called smart tech and he fixed all my problems… Smart, kind, honest, fast.”