UScellular provides exceptional communication services and products, connecting millions of people, businesses, and government operations through its award-winning network. Customers appreciate the dedication and professionalism of the staff at the Janesville store, with multiple reviews highlighting the outstanding service provided by employees like Sean, Thomas, Chris, and Esther. Sean went above and beyond to assist a customer with a broken phone, staying late to ensure a solution was found. Customers praised Thomas for his patience and thorough explanations regarding new internet services, while Chris was recognized for his professionalism and efficiency in helping customers find new iPhones. The staff at UScellular are noted for their kindness, knowledge, and commitment to meeting customer needs. With a range of products including the latest smartphones and high-speed internet solutions, UScellular is dedicated to enhancing the customer experience. Visitors are encouraged to explore special offers available in-store.
AMAZING customer service!!!! Devan Laser was the only employee on duty and he was so helpful and super quick!
June 2025
My Fiance's phone broke on short notice. Sean was extremely helpful through the whole process and got her in and out with a new phone in just half an hour. Will be shopping here again in the future.
May 2025
Sean is amazing! Treated my cousin with respect and professionalism. Very knowledgeable as well. Extremely thorough, listens to your needs, answers all of your questions, and explains everything. He represents US Cellular very well. Highly recommend!!!!!!!!!!
