“My family came here to switch from T-Moblie and Ryan made this process so much eaiser. He was very clear on costs and with any questions we had. The customer service here is leagues better than we ever had at T-Mobile! Very happy we swtiched!”
“Marcos helped me with the trade in process then helped get my new phone situated and everything transferred from my old phone. Customer service 10/10! Thanks Marcos!”
“Jera was so amazing helping me out with my phone.she was able to help me with my work login in. She deserves a raise and a bonus because she is very knowledgeable and great at her job! Thank God for her! Dre helped me not that long ago and was a incredible person! I will always choose this location!”
“Alicia was so kind, caring did everything she could to help me get a phone. I went in there with a shattered phone and no way to get a code. She helped with getting my code and helping me find a new phone. I also went in there with 7
kids and she was so patient with me. She was truly a blessing.”
“Very helpful. Even though she wasn't able to unlock my phone, she was very helpful in both trying to fix the phone herself but also told me exactly what I have to do to call and get it worked out. This is a very good store.”
“I had one of the best customer service experiences if my life here. I just turned 18 and had to set up a phone plan with zero knowledge, and I was a little overwhelmed. Katherine P was the person that helped me, and she was an absolute gem. She went above and beyond to create a welcoming and friendly environment, had excellent knowledge on any questions that I asked, and helped me get set up with a new plan and a new phone on the spot. She even helped me pick out a new case! If I could give her more than 5 stars, I would. She was kind and funny, and above all, she just felt genuine. Katherine, thank you so much for your help and your kindness. It really meant a lot to me.
I would gladly recommend cricket and this store in particular. Have a good one!”
“Abbey and her team at verizon Janesville were awesome. They stayed almost 30 min after close to try to get my problem with switching over from mobile figured out. Very friendly and helpful. Would give them 10 stars if I could.”
“The people on phone and in person in Janesville store were very helpful but corporate is not very helpful to the satellite stores. They are left in the dark with switchover coming. Satellite stores are force to sit in store without phones to help local customers. You would think simce May 1 was the cut off/start of switchover, in my opinion very poor corporate customer service. Do better T-Mobile/US cellular!”
“Outstanding Service Every Time!
iFixFast Repair and Accessories in Janesville has been amazing! They’ve fixed my son’s iPad twice now, and both times the service has been quick, professional, and flawless. The staff is friendly, knowledgeable, and clearly take pride in their work. It’s great to know there’s a place you can trust to get things done right the first time (and the second time, too!). Highly recommend them to anyone needing reliable tech repairs!”