UScellular provides exceptional communication services and products, connecting millions of people, businesses, and government operations through its award-winning network. Customers appreciate the dedication and professionalism of the staff at the Janesville store, with multiple reviews highlighting the outstanding service provided by employees like Sean, Thomas, Chris, and Esther. Sean went above and beyond to assist a customer with a broken phone, staying late to ensure a solution was found. Customers praised Thomas for his patience and thorough explanations regarding new internet services, while Chris was recognized for his professionalism and efficiency in helping customers find new iPhones. The staff at UScellular are noted for their kindness, knowledge, and commitment to meeting customer needs. With a range of products including the latest smartphones and high-speed internet solutions, UScellular is dedicated to enhancing the customer experience. Visitors are encouraged to explore special offers available in-store.
Caden provided outstanding service today. Even with the store being busy and handling everything on his own, he kept everyone in good spirits with his positive attitude and friendly apologies for the wait. Caden is a ROCK STAR and we appreciate the awesome service he provided.
January 2026
Ester was amazing she has helped us more than once now and has been absolutely amazing. She even remembered us from the year prior. She is always super nice and always willing to make conversation. She’s very personable and is super knowledgeable and amazing go at her job! This is why we always come to this location!
November 2025
Ester was a pleasure to work with. She goes above and beyond.
