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“I had the good fortune of having Michael S. help me set up my new phone. He was very knowledgeable, friendly and answered all my questions. I would definitely recommend this store and Michael S.”
“In an era where customer service is mediocre at best, John K gave me the best experience I’ve had in forever! He went above and beyond and I left there feeling so happy!! He’s an amazing employee and gives exceptional customer service!! Thank you John!!”
“Awesome make appointment much easier than walking in. Helpful knowledgeable great staff. I recommend this store. Yes bit more expensive but I get reception EVERYWHERE!!”
“The owner Joe is the most knowledgeable in the business and the area when it comes to making cell phones work in buildings. The level of service and professionalism working with this company is outstanding. They take the time to educate you through the whole process and problem solve any questions you have. I would highly recommend working with Stiehl Communications and make sure you call them first.”
“Great service here!
Christian, the store manager, personally helped me get an Otterbox Defender case, as well as screen protector. He installed the screen protector and case, and walked me through the registration, which will get free (only pay shipping) screen protector replacement. So I left store with product registered!
Recommend.”
“I came into the Co KK store to see if my Group Messages could be fixed. I've had my phone since 2018, I'm a loyal customer since 1980s. I had been waiting to upgrade my phone but couldn't afford one until now. The phone I bought was half off, perfect timing with my birthday in 4 days. They (Cooper and Doug) did not pressure me, at all, helped me purchase everything I needed for my phone and set me up transferring everything from my old phone to the new and did not lose any of my data. I will continue to be a loyal customer and patronize this store again. Best customer service and experience!”
“They do go through a lot of details when you're switching your phone which is great. I just wish there was a way they could speed things up a bit. They're very friendly. I just don't like to wait very long.”
10AM - 5PM
425 W Northland Ave, Appleton
Mobile Phones
“My sister has dementia. We were able to find a phone online specifically for her that can limit her calls. Nik helped me set up the phone. Switched from her landline to this cell phone. He was great! Very knowledgeable! Very patient answering my questions. This location is great!”
10AM - 8PM
3719 E Calumet St Ste 2, Appleton
Mobile Phones
“I had a fantastic experience working with Jordan at T-Mobile! From the moment I walked in, he was professional, friendly, and incredibly knowledgeable. He took the time to answer all of my questions thoroughly and helped me find the best plan and device for my needs without any pressure.
Jordan clearly knows his stuff—he explained everything in a way that was easy to understand, and he made the whole process smooth and stress-free. His attention to detail and commitment to providing excellent customer service truly stood out.
If you’re looking for someone who genuinely cares about helping you and knows the ins and outs of T-Mobile’s offerings, Jordan is the person to see. Highly recommend!”
“Great service the lady that helped me out was really nice so she is good for customer service 100% will be back there. The guy at the memorial location was so bad and was charging me more for activating 2 lines.”
“Was fully expecting returning old equipment to be a hassle and major effort. Took less than 3 minutes, and the customer service was fantastic. Well maintained store. Great staff.”
“I want to thank Tyler, Ryan, and Alex for a remarkable experience. I recently changed from US Cellular to Verizon and all three helped make it a seamless transition. I appreciated the knowledge, kindness, and support they provided. I am excited to be a new customer to Verizon!”
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“I was on the phone for over 2 hours this morning & 5 different reps who did NOTHING for my problems with my phone. I then came to Victra in Kaukauna & Michael was fabulous! He fixed my problem immediately. I thank Michael & only Michael for the great customer service this morning!”