“Today I entered into US Cellar for my first time. I was greeted immediately with a warm hello and welcome. Phillip was service tech. He was professional, knowledgeable, personable and honest really made my day. He made sure I was completely taken care. What a pleasure it was today! Keep up the great work! Thank you!”
“We started our day at a differnt Verizon location where the service was not good and we were less than pleased with the customer service. We ended up driving 45 min to the West Bend location.
Dustin was fantastic! He was very knowledgeable, kind and eager to help. He truly went above and beyond.
Highly recommend!”
“Very good service. Kaitlyn is the best! Very pleasant to talk with. Went over and above to find us a good price.
I made a mistake on the previous survery. I checked unsatisfied went I meant to check very sastisfied.”
“Everyone there is so wonderful. They are there to help. While I was waiting one night, I actually listened and this lady was actually struggling the phone that she wanted to activated wasn't very good.
But for what she needed it for they got her the best plan that they could. And he listened to her and her troubles, and he was so very kind and caring.
He did everything he could for her. That's the kind of people I want to deal with.”
“We remain loyal U.S. Cellular customers for a few reasons...and one is definitely because of the outstanding customer service we've received from "Steve" at this store. In an ever-changing technology driven world, the two senior citizens living in this house struggle to keep up. So, whether it's a quick question about an existing cell phone's function, or the significant changeover to a completely new phone, Steve's unbelievable patience (and knowledge) is always appreciated! He is a great representative for your business.”