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“Riggs was very kind and patient with me and also knew how to help me. I felt safe and comfortable with him. I also got a new phone delivered today so appreciated his help and ample time he gave me to answer every one of my questions so thoroughly. Thank you all!”
“Andy at US Cellular in Onalaska is a gem. I had the most terrible day and was feeling stressed. He made the process of setting up my phone so easy and I definitely left in a better mood than when I came in. Give this man a raise and a plaque of some sort please.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Staff know the products and services they sell. They are professional and do everything they can, within the confines of their company policies and procedures, to help customers with their needs. Wait times can be frustrating, but in no way a reflection on the willingness of the employees to help. You could be in and out of there in 20 minutes IF nobody is in front of you in line, or, it may take 2 or more hours until staff are free to help. If there are more than two walk in customers ahead of you, be prepared to wait as getting a new phone or upgrading is not a quick process. I suppose it’s a catch 22 due to the potential of over staffing if it’s a slow day. The ability to make an appointment would be nice.”