The AT&T Store in Onalaska provides a range of communication services, including phones, tablets, smartwatches, and various connected devices. Customers can choose from different wireless data plans, including flexible prepaid options with no annual contract or credit check. The store specializes in unlimited data plans that come with nationwide AT&T 5G service at no additional cost.
Reviews highlight the friendly and helpful nature of the staff. Customers have shared positive experiences, noting that the employees go above and beyond to assist with service switches and plan selections. Specific mentions include Ethan, who worked diligently to find the best plan for customers, and Lee, who resolved issues for a new customer transitioning from another provider. Families visiting the store have also appreciated the inviting atmosphere, with staff accommodating younger children by providing entertainment while parents set up new lines.
Overall, the AT&T Store in Onalaska is recommended for its excellent customer service, knowledgeable staff, and a variety of plans tailored to meet different needs. Customers have expressed satisfaction with their new services, enjoying improved reception and reliable support. Whether looking for a new phone plan or device, visitors can expect a welcoming environment and attentive assistance.
I had a good experience with getting my new phone. Very friendly…
September 2026
Jamison was very helpful. He explained how I need to take my phone number back from my company and transfer my service from Verizon to AT&T. He was fast, polite, and respectful. At one point he was helping me and 2 other customers at the same time. He did very well with multi-tasking and no one was waiting around for forever.
August 2026
If you want the best customer service go to the Onalaska store!