Clausen Automotive, located in Madison, WI, is a highly regarded auto repair shop known for its expert services and customer-focused approach. The professional staff at Clausen Automotive consistently exceed customer expectations with reliable and affordable auto repairs. Many customers appreciate the courteous and professional service, noting that the team accommodates urgent needs, such as towing. The shop is praised for its integrity and commitment to honest assessments, often avoiding unnecessary upselling. Clients highlight the clear communication throughout the repair process, from towing to diagnostics and pickup. The skilled technicians are experienced in both car repairs and customer service, utilizing up-to-date technology. A standout feature is their detailed inspection reports, which categorize vehicle conditions effectively. Customers feel reassured by the thoroughness and transparency of the service. Clausen Automotive is particularly recommended for those with hybrid vehicles, as they have successfully diagnosed complex issues that others might overlook. Overall, Clausen Automotive is recognized as a trustworthy mechanic that goes the extra mile, making it a preferred choice for auto repair needs in Madison.
I was very pleased with the service I had done at Clausen's. It was just an oil change/fluid checks, but they did recommend something for my next service I hadn't thought of. Thanks!
June 2024
I've been taking my vehicles here for years. Honest reliable service! These guys are great!
June 2024
First time using this place. Would definitely recommend! Courteous and professional. Needed someone immediately and they were able to accommodate with a tow. Didn’t try to oversell services. Will definitely use again for future needs.
