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“Google asked me how my visit was...and I really had to think about it. When I walked into the East Town Mall Hot Topic....it felt more like a Lukewarm Conversation. Gone were the mall goth employees and black spiderweb windows that would drive fear into Suburban soccer mom's hearts. No longer were there aisles of CDs, records, or headphones to listen to HIM's newest music. Instead, racks of Spongebob and Naruto merchandise lined the middle tables, toys from all kinds of nostalgic 90's movies, and novelty t-shirts that seem more like "tepid topics" than anything current. I walked in very specifically because I had a gift exchange where the person wanted Nightmare Before Christmas merchandise...which is at the store in droves. Did I buy something? Sure did. Would I do it again? Tough to say... I can't think with the 13-year-old inside of me screaming that Hot Topic has become what it most feared -a poser.”
“This is a super nice store with a lot of beautiful vintage and modern style clothes, bags, accessories, shoes... A place must to visit in Madison. They sell them at a cheap price and the shop owner is a sweet lady!”
“It's huge. I only went to the first floor, but I think there are four. It's also kinda icky, like sweaty, plus you have to touch a whole bunch of door handles. There's a coffee shop in the icky stairwell if you want to get the plague. The workers are nice and helpful. I hope they don't get the plague from the icky door handles. I'll attach a picture of my dog instead of the shop.”
“Best customer service in Madison ,went there on the coldest day of January 2024, store is nicely setup ,lot of items to chose from , got shoes from this place , Christian and all the sales reps did a great job. Highly reccomend this place.”
“Ok look I order online 99% of the time, got my latest order of kicks with only one shoe, so I was a little disappointed, now this was on a Thursday morning, so I hop in my whip and head to the retail store cause that's what they suggest.So I get to the store with no attitude, this super nice manager named Van helps me out, makes the process super smooth, of course they don't have it in stock, but gives me my paperwork and says it will come soon.
Two days later on Saturday to my surprise they show up,unbelievable above and beyond service,never going anywhere else.Give Van a raise at the very least.”
“This is a very well run clothing store! We got a whole wardrobe for my tall, lean, hard-to/fit teenager to wear to his first job, all at very reasonable prices. Every single staff member we interacted with seemed genuinely happy to help us, and DID help us! The sales associate who rang us up was absolutely fantastic. The manager needed to resolve a computer glitch and she was also great - she has that place running at a level that is very noticeably a cut above the rest. (Fwiw, I haven’t shopped at an Old Navy in many years, but I will definitely be back!)”
10:30AM - 5:30PM
307-309 State St, Madison
Clothing Stores
“Beautiful store, fantastic staff. I came in looking for a jacket for an interview, they had me with a full semi-formal outfit I look great in for under $500, and in less than 30 minutes.”
“I'm very autistic and they let me try on the shirt to make sure the texture was to my liking needless to say I found the perfect fit and a shirt that still gets tons of compliments!”
10AM - 8PM
66 W Towne Mall, Madison
Clothing Stores
“Both Blaze and Regina were so helpful in assisting with getting our son his first suit. They were friendly, helpful and we plan to return for all his future shopping needs. :)”
“Sarah and the Good Day Shop has been such a pleasure to work with for our employee holiday gift boxes! She genuinely makes it fun and adds input while listening to my preferences. The last two years, our employees (a group of 35), have been thrilled with what they’ve received! The gifts have ended up somehow personal, but also universally adored. If you are looking for a little help or someone to totally handle the job, I’d highly recommend reaching out to them!”
“Love this place. They take the time to get to know you and your tastes. Only place I can find unique casual men's clothing in town. It's a little pricey, but I am willing to pay for cool quality clothing. It's better than any stuff at the boring department stores.”
“Hands down my favorite clothing store in Madison. Not only are they always stocked with a well curated selection of fashionable and unique pieces, the staff are friendly, knowledgeable and really cool people. Always a superb in-store music selection and a great vibe. Been coming to the store for years and I always stop by when I’m in town. Since I come every few months, they always have a new selection of clothes and they never miss ??”
“Me and my husband went in to get some jeans and shirts and julissa was super friendly and super helpful she helps us find the perfect size of jeans for my husband and overall was an amazing experience I really hope she knows that she is absolutely amazing at her job and her manager should be super proud to have her on their team we will definitely be coming back!”
“I walked in the store, and I was greeted right away with a friendly smiled and I am not young. They didn't treat me any differently. ( I have buying Victoria Secret for 27years)I told them I was frustrated and I couldn't find my old bras. I pulled out my old ones, and she knew right away what the style was and what I needed to order. She said "Hon come here and let me help you. We will have to order, but it is shipped free to your house.' I just about cried because I spent 2hrs at Victoria Secret with them frustrated with me. I told them that wasn't the right bras. They said thats what they are named now. I ordered several online, and I ended up later returning.WITH PINKS awesome help. I have ordered 9 of my favorite bras as you see below and would order more once they have different colors. Not expensive and excellent quality, and I am on a tight budget. (If you are bigger chested, they have your size too. NOT JUST FOR YOUNG GIRLS)So go to Pink, don't be ashamed! They help you and are super kind and sweet.Oh, and my Amber Romance was on sale. PINK HELPED ME WITH THAT TOO EVEN THOUGH NOT SOLD AT THEIR STORE.You are never too old to feel sexy and I am so thankful to ALL the woman at the PINK store in West Towne Mall Madison Wisconsin”
“Awesome I invest $1000 and i am earning $11,000 on weekly basis, Mrs Allen martha a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my trading account when she is busy trading with her expert team and I don't have issues with pending withdrawals she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact Mrs Martha via”
“Krissy (Kristen) is amazing at Hot topic West Towne Mall. I enjoyed her energy and get GREAT gift idea. I am very thankful to have good people in this beautiful world we live in.”
“My experience here was delightful. The staff were talkative without unintentionally overwhelming shoppers, and the displays were gorgeous. As someone who used to live in Colorado, and enjoys a nature or mountain feel, this place was the perfect amount of cozy. The lighting was mellow, and the space itself was cozy without feeling claustrophobic. I would give 5 stars, however I personally felt the prices were a bit above what I was looking for. I'm confident that the quality of the clothing is worth higher end, however it felt just a smidge above what I expected. Overall, definitely make a note to visit if you're in the area, this place is fantastic”
“I haven’t been to the store in a year. When I stopped in a couple weeks ago. The employee I worked with remembered me. I was disappointed that the shirt I wanted was sold out in my size, however, I found 2 others that I liked. The one that wasn’t in the store needed to be ordered. When it arrived today, she brought it to my work location! The service I get at this location is above and beyond! You have a customer for life.”
“Super sweet manager Thursday evening today 3/16/2023. Her coworkers didn’t show that day so she was short. She handled everything so well! So sweet, customer service didn’t miss a beat! This is the type of manager you keep! -”
“Good collection of clothing. Great quality. The store has a variety to choose from. A little bit pricey but you will get quality products. The store employees are very helpful to their customers. Would definitely visit again.”
10AM - 8PM
89 E Towne Way, Madison
Clothing Stores
“Really kinda like this store, if I can find anything that fits. Id you are over 6ft tall, sometimes it's long enough. But good prices and a decent selection.”
“I had a great experience buying my first board. One of the staff members specifically, Vannah, was extremely kind and helped me figure everything out. She was super fun and taught me how to put my board together. Definitely coming back again. The store was super cool, too.”
10AM - 8PM
46 W Towne Mall, Madison
Clothing Stores
“I was in a couple days ago looking for some golf pants to wear to work and the lady who helped me was AMAZING! I didn’t catch her name but I’ll definitely be back to the store because she made a stressful situation for me a Breeze!”
“My rue21 account for some reason is always malfunctioning. When I came in and told the current manager and employees my birthday discount wasn’t working, they were so helpful. Just gave me a discount and a low price on a t-shirt without a tag. I always love coming here because of how nice they are. Thank you again!! This is the only rue21 I like shopping at!!”
“i love this store, my favorite store ever AND IF YALL AINT GOING TO NORDSTROM, YOU MISSING OUT. had best costumer service, everything is very well organized and it’s very clean. this store is very very very clean looking and the workers are the best, the manager really knows how to do they job because WOW ITS SO CLEAN, it has the best deals! nordstrom has everything i need and i love shopping there every single day i am obsessed with nordstrom. IF YOUR REALLY AMAZING THEN YOU WOULD GO SHOP AT NORDSTROM! I LOVE EVERYTHING THERE ITS THE BEST STORE YOU COULD GO SHOP AT!!!!”
“Went to Old Navy to do some Christmas shopping for my family with my wife. The clothes are generally pretty high quality with very reasonable prices. It's usually pretty busy in there, so it's generally takes a while to check out. The sales staff is very helpful.”
“I stopped by yesterday in search of a dress for a wedding and not only did I find 2 dresses I loved but the sales associates were extremely helpful and welcoming. One of the women even offered to steam the dress for me. Cute and fun little spot in the West Towne Mall.”
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“Sarina was absolutely amazing! Very insightful on the style of suit needed, very precise on the measurements, and very friendly overall. The suit came in quickly (we were on a time crunch), fit great, and even the tiny alterations we had were quick and done very well. The quality of the experience and suits are unmatched especially for the price. They’re also extremely helpful with accessorizing.”