Don Miller Subaru East Service is known for its excellent customer service and knowledgeable staff. Many customers appreciate the thorough check-ups performed on their vehicles, which help identify potential issues before they become serious. The service team is respectful and professional, ensuring that clients feel comfortable and informed about the work being done. The waiting area is inviting, featuring coffee, snacks, and a kids' area, making it a pleasant place for customers to spend time while their cars are serviced. Loaner cars are also available, which adds convenience for those needing immediate transportation. While some customers find the labor charges to be high, the overall quality of service, including fast repairs and detailed explanations, is highly praised. The commitment to customer satisfaction and the Subaru love promise resonate with many, making this dealership a popular choice for Subaru owners.
My parents bought their car from here and get their car serviced there as well. My dad passed last year and mom had to come by herself. They were kind to her to took care of the car without overcharging her or taking advantage. I appreciate that so much.
April 2025
Bill and Mike were awesome and answered all my questions.
August 2024
I just came because I needed some touch-up paint. It was expensive, but they did get it for me when the West Side Subaru refused to do so. I did appreciate them helping me out with that.
