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“Love this location! My Volvo VNL warrenty repairs get done here and in an efficient and timely manner. Customer service is always friendly and courteous. Part department is great, especially if you already know the part number. As my truck starts getting older I'll be sure to come back for regular maintenance as well.”
“I would HIGHLY recommend this location! Everyone was supeeer helpful the truck was clean and working fantastic! So glad that I have them close by and the rates CAN’T BE BEAT!”
“Had a great experience here. Alex was great to work with and made sure we got our questions answered. Check out and check in was quick and easy and we drove 450 miles with no issues. The van we had was almost brand new. Would definitely use them for trucks again.”
“Exceptional Penske Truck Rental location. They made after-hours vehicle drop off a breeze. The paperwork was processed within a few hours and we had no issues.
Their rentals are clean, well-taken care of and they document damage beforehand.
If you need a Penske Rental, this is the location to go to.”
“I recently had the pleasure of working with Craig Johnson at our local Caterpillar dealer parts Department, and I couldn't be more impressed with the level of service and expertise he provided. From the moment I walked in, Craig went above and beyond to ensure that my needs were not only met but exceeded.What truly set Mr. Johnson apart was his dedication to customer satisfaction. He took the time to listen to my specific requirements and concerns, ensuring that I received precisely what I needed for the job at hand. His friendly demeanor and willingness to assist made me feel valued as a customer, and I left the dealership with the utmost confidence in my purchase.”
“Most helpful staff and best experience I've had at a U-Haul. Joel the mechanic made sure I knew how to use the equipment and that I was good to go. Definitely choose this location if you have the option!”
“Great experience from start to finish renting from them, which was somewhat unexpected because I was trying to rent from a different location that didn't have what I needed in terms of a cargo van rental.....I was particularly grateful for the call I got to coordinate some finer details to my reservation to ensure I'd be able to pick-up the vehicle before they actually opened. Very nice and help individual, whoever it was I spoke with. Van was clean and ran great. Will be using their services again ?”
“After losing a trailer tire in the 110 deg Mojave Desert and another on the Colorado Rocky Mountain pass, I never expected the wheel bearing to go next... nearly losing a wheel on a loaded trailer can take a toll on a traveler. The fix for frayed nerves was the TOP-NOTCH treatment and truly QUALITY service we received from everyone at EAST MADISON U-HAUL & STORAGE. From the time the tow truck dropped us off until closing time this crew accomplished the impossible. They stayed open late just to make sure were taken care of. When corporate permissions for switching / upgrading trailers got complex....their Regional Manager, Val actually came back in after hours to help make it happen. Wayne was a huge help too. After closing up the shop, he returned later to check on us offered to help transfer things to the new trailer....even told us where we could go to get some muscle if things got to heavy for me & my 73year old co-pilot. It’s just really nice and a little shocking to get such thorough service from beginning to end. Thanks guys for making sure we got home on time and safe. You truly are the best, U-HAUL should be proud and is a definitely a better organization because of people like you.”
“We use Badgerland Idealease for all of our long term truck rentals as well as our short term Semi Tractor and Box truck rental needs. We have used many companies in our 65+ years in business. Badgerland Idealease is always responsive to our needs and requests. There staff is helpful and timely. They treat you well, and take feedback and insights to heart. The best comment we can make is that we repeatedly sign new long term lease agreements year after year. We would not do that if we did not believe and trust in Badgerland Idealease!”
“I got to the location 10 minutes to closing and Ben, was extremely understanding and helpful. He was a delight to talk to after a long day of moving. Ben will be appreciated.”
“I think a lot of the issues that people have with Budget are not the fault of this location. The corporate phone numbers and support are worthless, but again, that's not the fault of the people at this location.I was originally charged an extra day for my rental and after calling the corporate customer support number four different times, I found that they were all helpless. So, I called this location (where I dropped my truck off) and the kind person who answered solved my problem within five minutes.Would've been five stars if I wasn't charged the extra day, but they were very helpful in getting the issue resolved quickly, so 4/5.”
“Rented a trailer yesterday - they were quick and efficient! While connecting the trailer to my car they noticed the running lights did not work - found faulty fuse and replaced it at no charge!!”
“Excellent Service for Toyota RAV4 Hitch Installation
Despite being late for my appointment the GM William Hopson went above and beyond to accommodate me. I was open to rescheduling my appointment but he was able to fit me in. He jumped in to install the hitch himself even though the regular installer had left for the day.
I was very impressed by the service and I highly recommend them.”
“I want to thank all of you that have come to my location! If it wasn't for you I wouldn't have been able to help you out in any way that I could. I hope that any experiences you have with Avis and Budget in the future are just as good as what I provided you! Thank you!”
9AM - 5PM
602 W Washington Ave, Madison
Truck Rentals
“I couldn’t recommend this location enough! I had interactions with two employees and both were friendly and helpful as well as did an amazing job working with me when I presented an issue I had with my uhaul trialer rental! 10/10 would recommend!”
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“The man who helped us was informative and took us down to the unit to look at it. He told us that car insurance would negate the need for insurance. Let us know that because we had decided to let them take out of our credit card every month that that saved us money too. We were so pleased with all the information he gave us. You are lucky to have him working there.”