The UPS Store #0704 in Madison is a locally owned and operated business located in The Market Square Shopping Center, at the corner of Odana Road and Grand Canyon. They offer a range of services including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Customers have praised the exceptional customer service, highlighting the caring and dedicated staff who go above and beyond to assist. One customer shared a remarkable experience where a staff member personally tracked a passport to ensure it arrived on time. Others appreciated the ease of Amazon returns, especially with the self-serve kiosk, and noted that the staff are always friendly and willing to help. The store provides dedicated parking and has knowledgeable employees who offer good estimates for shipping needs. Overall, The UPS Store in Madison is recognized for its helpful and patient staff, making it a go-to location for shipping and related services.
Helped with a somewhat complicated return process for Azazzie try on dresses
July 2025
I will be coming to this store from now on. Customer service was very helpful and polite. Stress free and got the job done quick and easy for my package. Shout out to Mark for helping me and going above and beyond. If you’re in Madison, this should be the only UPS store you go to 10/10
June 2025
Love my local UPS Store - I appreciate the dedicated parking and they make Amazon returns SO easy with their self serve kiosk! The reps are always so nice and, if they don't have customers, will even offer to help with your Amazon return if you're at a kiosk!
