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“Keem was extremely helpful with me today. He went above and beyond and did everything in his power to do what could be done. The efforts were greatly appreciated !”
“Customer service was outstanding! Daniel was the gentleman who helped me he was very helpful, respectful, and kind. The environment was also clean and neat, which made the experience even better. Highly recommend!”
8AM - 6:30PM
1360 Regent St, Madison
Mailbox Centers
“I frequently go to this UPS Store, but I wanted to take a minute to recognize the staff today. When I was in the parking lot, my car suddenly wouldn’t start and I started to panic because my phone was at 5% and I wasn’t sure what to do. I went inside to ask if I could borrow a charger, and the two employees working around 1 PM were incredibly kind. The girl working immediately let me plug in my phone, gave me tissues, and brought me a chair while I tried to calm down and figure things out. She was so sweet and reassuring when I was clearly stressed. Then the guy working actually came outside and helped jump my car so I could get home. Both of them went out of their way to help me when they absolutely didn’t have to. Their kindness really meant a lot in a stressful moment and completely turned my day around. I really hope the owners know how wonderful these two employees are. Thank you both again for being so kind and helpful.”
8:30AM - 7PM
6666 Odana Rd, Madison
Mailbox Centers
“I will be coming to this store from now on. Customer service was very helpful and polite. Stress free and got the job done quick and easy for my package. Shout out to Mark for helping me and going above and beyond. If you’re in Madison, this should be the only UPS store you go to 10/10”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I needed to ship 33 pieces of priceless hand painted china I inherited from my Swiss grandparents. Truly a family heirloom!
Anna, the manager, did an excellent job of packing. There was bubble wrap between the two boxes. Each piece was wrapped first in small bubble wrap, then medium, then large.
Everything arrived in pristine condition.
Pack and Ship is a great service.”