Zimbrick Buick GMC West Service Center in Madison, WI, is a full-service maintenance and sales facility. The service center handles all maintenance needs, from oil changes to major repairs, for Buick and GMC vehicles as well as a variety of other makes and models. Customers report being able to schedule appointments quickly, often with same-day fixes, and appreciate thorough explanations of the work. The service experience is noted for its convenience, with options for early drop-off, shuttle service, and rideshare assistance. The comfortable, multiple waiting areas are also highlighted. The sales team is described as friendly, genuine, informative, responsive, and low-pressure, creating a comfortable and team-oriented buying experience. Many customers are long-term, with multiple purchases and service visits over many years, indicating strong loyalty. Overall, the business is recommended for both vehicle purchases and service, with a reputation for knowledgeable staff and efficient, customer-focused care.
Zimbrick stands behind their vehicles....Phil Liautaud & Chad Hazelquist are no pressure very knowledgeable salesman.... I've been dealing with Phil Liautaud for over 20 years, great guy! Tell them Frank sent you!
December 2022
The spare keys (& fob) to my Acadia were burgled and I was nervous about the security of the vehicle. I was able to schedule an appointment in the same week, and the fix was a same-day job. Shout out to Stuart and Will who checked me in and answered all my Qs. They even sprang for my rideshare back to work. 5 stars
December 2022
Every time I need a fix for my GMC, they are able to get me in quickly, shuttle me back and forth from my house, provide thorough explanations of the issue, and fix within the day. This is the only service shop I'll take my car!
