Zimbrick Buick GMC West Service Center in Madison, WI, is a full-service maintenance and sales facility. The service center handles all maintenance needs, from oil changes to major repairs, for Buick and GMC vehicles as well as a variety of other makes and models. Customers report being able to schedule appointments quickly, often with same-day fixes, and appreciate thorough explanations of the work. The service experience is noted for its convenience, with options for early drop-off, shuttle service, and rideshare assistance. The comfortable, multiple waiting areas are also highlighted.
The sales team is described as friendly, genuine, informative, responsive, and low-pressure, creating a comfortable and team-oriented buying experience. Many customers are long-term, with multiple purchases and service visits over many years, indicating strong loyalty. Overall, the business is recommended for both vehicle purchases and service, with a reputation for knowledgeable staff and efficient, customer-focused care.
Very helpful and ready to answer all your questions.
December 2023
Zimbrick stands behind their vehicles....Phil Liautaud & Chad Hazelquist are no pressure very knowledgeable salesman.... I've been dealing with Phil Liautaud for over 20 years, great guy! Tell them Frank sent you!
December 2022
The spare keys (& fob) to my Acadia were burgled and I was nervous about the security of the vehicle. I was able to schedule an appointment in the same week, and the fix was a same-day job. Shout out to Stuart and Will who checked me in and answered all my Qs. They even sprang for my rideshare back to work. 5 stars
