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“Our Town Bank branch in Menomonee Falls is the perfect small town bank experience. I travel all over the United States and their debit card allows me to get cash without any fees. The ATM machine will ask me to approve it. I say yes, but then the bank backs those fees out. I hate paying to get my own money.
Town Bank understands that.
If you live close by, you should go in and see the tellers. They’re very friendly and very quickly learn who you are on a first name basis. You’re not just a number to them.”
“I run a small business and I am so pleased that I switched all of my accounts to Bank Five Nine! Everyone in the branch is so friendly and willing to help out whenever there is an issue. Gus Straub is an excellent example of a bank manager. He’s active in the community and allows the Optimist Club Foundation to meet in their meeting room AND HE’S THE TREASURE OF THE FOUNDATION. Keep up the good work!”
“Cannot recommend Steve Oertel strongly enough. We started off with an auto refinance and then unexpectedly had to consider a home equity loan. He always responds to my emails in a timely manner genuinely educating me on any questions I have without making me feel less than. Because of him, I feel less financial stress in these strange economic times. I have recommended several of my own clients to him and Focus Credit union for financial guidance.”
“Shannon Beattie is the best! She has always been there for my children. From filling out a deposit slip to advice on scholarships to fraud on their accounts. Shannon is so helpful and she is always there for them. They plan on staying with Guardian as young adults because they see the care your team members show! You are all family!”
“I moved back from Arizona in 2021. Went to Landmark, opened an account, but when it came time to transfer my funds, they told me to go to another C.U. in Hartford, Wisconsin I immediately went back to Tri City Bank. They didn't hesitate & guided me threw everything. Now I needed help in getting my account on my phone, which I never did because I'm very old school & paranoid with the technology of today. I needed to set up for my rental payments to be taken out of my checking. To make a long story short I want to say a Big Thank You to Hannah @ Menomonee Falls Branch. She had the most patience with me, not one day but two days in a row. She took the time to explain everything. Hannah, your Kindness was way above & beyond. Thank You again. God Bless You! 🤩. Sincerely Cathy Jo Gard”
“So refreshing. I tried other branches with no luck but my call got picked up instantly here and she was as wonderful as can be and helped me instantly. This is the branch to go to.”
“Opened up an account here today... family members also have an account here ... very nice little bank in the town of Menomonee Falls... very fast and friendly service... everyone in this establishment is very friendly and professional... highly recommend doing business I this establishment”
“Edward Wilson provided outstanding customer service from start to finish. He was professional, patient, and extremely helpful when I needed to get a new debit card last minute. He made the entire process quick, smooth, and stress-free while still taking the time to answer all of my questions. It’s rare to come across someone who genuinely cares about helping customers the way he does. I truly appreciate his help and highly recommend working with him if you ever get the chance!”
“This bank in Menomonee Falls and the helpful and friendly staff consistently go above-and-beyond to support and serve their bank customers...and I am one of them! From free checking and great loan rates--to assisting us set up a donation account, they have provided the best banking experience! Thank you!”
“We have nothing but help and support. I got my bank account hacked and they quickly got us in to change accounts, issue me a new card and made sure to monitor my account until I could close it. We also got a home equity loan through them. Got best rate than 5 other banks and everything was with great communication and timely.”
“Yesterday my mother and I came to exchange new money. Luckily we met 2 very cute and enthusiastic girls who helped us a lot. Sincerely thank you both and I will always come here. Hopefully all the staff are like those 2 girls.??????”
“I couldn't be happier with my bank. Jenny and Jamie are beyond wonderful, are so down to earth and help and guide me in such a comfortable financial fashion. They truly are wonderful ladies and I couldn't ask for better customer service, and one on one relations, they truly care. Thank you!”
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“Erinn was very helpful and good customer communication skills.
She was also fun and I would love to work with her again in the future.
Thank you so much for the help.”