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“Went in to make a claim on a stolen phone but the guy was able to get me a phone ‘cheaper’ in store same day. What he didn’t tell me even though I asked several times what was the total cost of the device I was told 239 for the device after my payment in store and after I go on my Verizon app and look after the fact it’s an 840 dollar device I’m paying off over 3 years now instead just doing the claim and getting a phone again with no locked in payments. Robert was super cool and wanted to help me but wasn’t exactly forthcoming with the information I really wanted.”
“Very patient with looking up the best options for my plan and new phones. Gave me the different price options. Then helped when I received my new phone in mail and could not transfer over from old phone they helped with that. They also took my turn in phone so I did not have to mail it in because we had problems. Reco and Amber were beyond helpful and had went above and beyond!!”
“This location helped me out a lot. Got sent away from the location on sunset because “their WiFi wasn’t working and couldn’t transfer data to my new phone without it”. When after I went to this location (grandview) they helped me get the phone to start transferring and sent me on my way and the entire thing transferred WITHOUT WiFi. The sunset location is known for sending people away because they don’t wanna deal with anything. Grandview location is the one to go to.”
“PCS did a great job installing my POS system in my business. Polite and professional, these guys knocked out the install in no time and went above and beyond to get me up and running. Will be doing business with them again.”
“New customers and couldn't be happier with the service and experience! We did the dreaded cell phone service switch with all new phones. We have NEVER had a good experience with this! Madison in the Pewaukee office changed that for us. She was extremely knowledgeable, helpful, kind and actually made our experience fun! Who knew that was possibly! All our phones were upgraded with no issues. Madison even helped a couple weeks later with our daughter who was away at college, thank goodness for facetime:-) The day we came in Madison was training Jacob and Travis (who were fantastic as well), she was awesome with them! I think they will be great employees too! Thanks Madison for making a typically yucky experience much more enjoyable, I feel like we have a new friend too!:-)
Carrie Goodman”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
“I recently switched to Boost Mobile, and I can confidently say that it has been an exceptional experience so far! This well-deserved five-star review is a testament to the outstanding service and value they provide.First and foremost, the network coverage has been outstanding. I no longer have to worry about dropped calls or poor reception in certain areas. Boost Mobile's extensive coverage ensures that I stay connected wherever I go.The variety of plans they offer is impressive, catering to a wide range of needs and budgets. I found the perfect plan that suits my usage, and it comes at a competitive price, making it a great value for money.The activation process was smooth and hassle-free, thanks to the helpful customer support team. They guided me through every step and made sure my transition to Boost Mobile was seamless.One aspect that sets Boost Mobile apart is their generous data allowances. With ample high-speed data, I can stay connected, stream, and browse without any worries.Furthermore, the mobile app they provide is user-friendly and convenient. It allows me to manage my account, check usage, and even make payments effortlessly on the go.Lastly, the customer service has been exceptional. Every time I reached out with a question or concern, the representatives were polite, patient, and knowledgeable, ensuring that my issues were resolved promptly.In conclusion, Boost Mobile has exceeded my expectations in every way. With reliable network coverage, customizable plans, and excellent customer service, I couldn't ask for more from a mobile carrier.I wholeheartedly give Boost Mobile a well-deserved five-star rating and highly recommend it to anyone in need of a reliable and budget-friendly mobile service. Thank you, Boost Mobile, for keeping me connected and satisfied!”
“From the moment I walked in the door, my experience was nothing short of great. I was greeted and assisted in a timely fashion. Corey really above and beyond to make sure I was a satisfied customer. I’d highly recommend this store.”
“Had to stop in to update my Mom’s phone and we had the pleasure of being helping right away by Ty. Incredibly grateful for his patience and assistance during this Holiday season. He was even gracious enough to offer installing the accessories once it all comes in the mail. Truly a gem.”
“Absolutely wonderful experience. When my apartment building said they were going with someone other than AT & T as contract ended I was nervous. Never heard of this company. So very, very glad we changed. My internet speed is so much faster I couldn't believe it. Also this is cheaper. Young man who installed everything was so helpful and patient with me and my questions. Thank you 5th Ave. Lofts for making this change. Thank you Ethoplex”
“Delicious food in hip and quiet space. Service was polite and friendly but a little off in terms of timing and skill (entrees arrived about thirty seconds after soup was served - we had asked for soups to be served prior to entrees. Too many interruptive questions about whether we needed anything/ were enjoying our meals. Sloppy wine pour - several drops on the table with each glass.) I'll go back again because I love the food and the vibe and I believe the service will improve with experience.”
“The manager Orlando has great customer skills. He went out of his way to make sure that I got the best deal. I went in looking for one thing and left with more than I expected. If I could, I will give him a 10 out of 10 stars.”
“The guys at this store jaylin and his coworker were absolutely the only good part of tmobile. They excelled when 3 other stores completely failed. I still switched back to my previous carrier but these 2 were instrumental in redeeming the remaining few hours of my miserable 10hr tmobile experience”
“MJ was great! He explained the multiple deals they could offer me with a trade-in. He was patient and also helped set me up a business line. He also stayed to make sure all my data transferred over to the new phone.”
“Javier has superb customer service. I walked in and there was a customer that was unruly and didn't understand that nothing can be done for the specific situation. Javier kept his composure, explained it multiple times, and moved to the next customer. This dude deserves to be the manager of this store.”
“Being not a young guy I have problems with technology. After dealing with AT%T it was refreshing to come here and get a phone inexpensively and have things explained well. I've messed up my phones and they undid whatever I did in a short while. I couldn't be more impressed.”
“Today I visited Germantown UScellular store again. The wait was brief.
Employee Nay was most helpful in answering my questions and gave me good info. about updating or buying a new phone. I’m happy I stopped in and went home quite happy! ???”
“Great store and Great service. Been numerous times purchasing phones, internet, equipment and plans. I always try and deal with COCO, who one of the best associate there ‼️?”
“Crew was courteous and the store manager helped with a couple of technical issues. My wife and I were set up with a great 2 lines and internet bundle pkg. at a great rate.”
“First time at this location. The young man proply greeted me at the door. I told him I like to pay my bill. And he inform me of their pay machine, but didn't accept debit card. I asked if I can pay through his tablet . And yes I could do that. In and out in 5 minutes ni questions asked.”
“My experience with this store was very positive. Vee dealt with my questions and she was excellent, very knowledgeable and friendly. If you need help or have questions, this is a good store to visit.”
“Nick English provided excellent customer service. He listened to my needs and provided options. He was not high pressure, but customer focused. He should train other Verizon staff, as my experience with Menomonee Falls store was a waste of time. The phone experience was better. But Nick was very focused on client satisfaction and knowledge of best options. He also saved me a trip to the corporate store by going the extra mile ?”
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“Tyler and Nate helped me to choose a new Samsung flip smart phone and set it up transferring saved data, pics, etc from my old phone.
They are extremely knowledgeable, friendly and professional.
I can highly recommend this Verizon store. Our family has been a customer here for over 5 years.”