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“The purchase was Hassleless- we had questions which were promptly answered with a quick call to their support team. The delivery couldn’t have been any better thanks to the awesome delivery team of Daniel Jr and Daniel Sr.- very knowledgeable and professional. Thank you!”
“The entire experience was seamless and enjoyable from start to finish! From the moment you walk in, you’re greeted by friendly, welcoming staff who genuinely take the time to understand what you’re looking for. They offer a huge selection of furniture, but their team does an excellent job of helping you narrow down the options and find exactly what fits your needs.
Communication on delivery day was outstanding, and the delivery team was professional, efficient, and respectful. The furniture looks amazing, and I couldn’t be happier with my purchase. I will absolutely be going back for all of my future furniture needs and highly recommend them to anyone!”
“I went to Verlo in Grafton and looked around at some mattresses and Dante greeted us and asked if he could help. I told him I currently had a Verlo V7 plush pillow top double sided mattress but it was not as comfortable as it used to be and Dante said I can send a crew to your house and inspect the mattress to see if it can be redone and he said it would be like new at fraction of the cost so I agreed and they came out inspected the mattress and said yes it could be redone however I wanted it so I chose to the it done back to factory specs and I wanted a new foundation. So Scott from Verlo called we set up the pick-up and it was back in two days and with the new foundation I couldn't be happier! I really appreciate Dante at the Grafton store for bringing this option to my attention and it saved me quite a bit of money and I have a new mattress again and all the people I dealt with great from Dante to Scott who setup the repair right to the delivery people great experience thank you Verlo!!
Scott Mazza”
“Shannon was great! The delivery men are
Polite and hard-working.
However, if you're trying for the 12-month plan the banks will do everything they can to have you pay this in 4 months. Go to the store , they will take care of it.”
“Got a great deal on a floor model LG dryer (out of the box) & the delivery was great. The two individuals who delivered it were personal, professional, kind & dedicated!! - JB”
“Very helpful to look at and compare dishwashers in person - appreciated the help of Scott and Joel as well as the quick delivery and disposal of the old appliance.”
“Amazing experience!
Cannot thank Peter enough for guiding me through this investment. He and Tim are great and their consultative approach to discussing your needs and proposing options for consideration was what sold me.
Not only are Peter and Tim phenomenal, but even the delivery crew of Erick, Roberto, an Evan made a great impression. They were very professional and courteous while dragging this massive California King into my home.
I recommend everyone visit Peter and Tim to see how the proper way to buy a bed should be.”
“Very friendly family-run business with a great selection of furniture. It is a bit expensive, but the quality is definitely there. Most of the furniture in my home bears the Ken Michaels Furniture brand, and I'm proud of that!”
“Our sales associate, George, was fantastic! We called around to many stores to get information on mattresses and George was awesome! We needed a mattress from a store near us ASAP so we could pick it up and George was a great problem solver. He helped us get the mattress we needed in time. George is professional, efficient and very pleasant! Such an asset to Verlo! Plus, we bought a great mattress. Just what we needed!”
10AM - 8PM
2600 Washington St, Grafton
Mattress Stores
“Our salespersons Brian Tibbitts was very welcoming and helpful in assisting us when looking for a recliner. Found one that fits what we were looking for! We will be a return customer for sure.”
“Great experience at Verlo in Wauwatosa with Dave. He is very knowledgeable and helpful. The deliver team was also top notch and the mattress and adjustable frame are excellent. Highly recommend”
“Great introduction and explanation of products in Mattress section by Craig. Plenty of time to try different mattresses and make a decision with his guidance. A most positive experience. Thanks.”
“Be sure to visit the store when Keyonte, the manager, is in. He is absolutely wonderful!!!! Keyonte is knowledgeable, kind, helpful and goes above and beyond to make sure you are satisfied. He has all kinds of tips and helpful advice. I will definitely go back!!!”
“My husband and I had an extraordinary experience, not once, but twice, at the Sleep Number store at Mayfair Collections, in Wauwatosa. Both times we worked with James. His kindness, customer care, communication, and capacity to really listen to customer needs is uncommon. The process included trying a number of beds, receiving education about features from James, learning the price structure based on features, etc. There was no pressure to make a quick decision, Once we did, the communication about timing and delivery was clear and the follow up excellent!
Today, our new bed arrived! Here’s to better sleep and good dreams! Thank you, James!”
“As of my first time being in this place, I really enjoyed the experience that I got. Staff were friendly with a great customer service and they made me and my family feel comfortable.”
“I cannot say enough about my experience with Gina at Penny Mustard Furnishings in Menomonee Falls! From the moment I walked in it felt 'different' from all of the other furniture stores I visited previously -- it felt warm and welcoming. Gina greeted me and she was so different from a 'typical' salesperson. She was very personable, knowledgeable and made me feel so comfortable. She helped in designing my new kitchen and living room -- I felt like I was working with a personal designer. I am so impressed with her genuine desire to make sure every detail was perfect! Gina was willing to research ideas when we couldn't find the 'just right' fit to the setting. She even offered me a glass of wine during my experience! My husband and I are down sizing and moving to a different location. When I left Penny Mustard and Gina, I couldn't believe how calm I felt. The furniture we chose is high quality and so perfect and Gina helped me with design choices that I would never have thought of! Thank you!!”
“Hanna and I think the other guy name was anglela I hope I’m not getting his name wrong were the best people ever ,, hands down the best helpers/workers I came across they were so nice and gentle with everything they made sure nothing was hit or damaged when they were moving ,, they were super super super quick ,, they got here and wasted no time and put everything were it was supposed to ,,, im super glad I met those 2 and they were the ones that came ,, if you see this shout out to you guys ,, hope you guys have a blessed life”
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“We bought 2 twin xl stearns and foster mattresses at a discounted price because they were factory returns from Steve who worked in Pewaukee at the time and relocated to Mequon. We had an issue with one mattress and Steve worked with us to make it right and we are getting a new mattress at a reasonable price so as far as I'm concerned Steve and other people that work there are stand up people that will work with you to get what you pay for”