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“I never have a problem going in this store. The employees are always so nice and helpful. 1 in particular that always helps me when he is there, the guy with the hair puffs. He is amazing. He is always honest and lets me know the best flavors. All of the other employees are pretty amazing too”
“Mark was a hoot — super knowledgable and funny. He made an annoying errand an actually pleasant experience. This will definitely be my go-to post office from now on.”
8:30AM - 5:30PM
820 W Wingra Dr, Madison
Post Offices
“The woman working there was so kind and helpful. She had such positive attitude and made us feel seen. Unfortunately, we didn’t get her name. This was the best service we received from any post office.”
“Ms. Kim is the great person working at this location she has assisted us with all the necessary information she’s super kind and helpful.
I suggest management to promote her to next level and increase her pay she deserves all the credit for her hard work and commitment.
She feels empowered to make sure to meet your expectations.”
“Just wanted to write a review here to thank the clerk I worked with (I think her name was Steph?) for all her hard work! This is the second time I have stopped in to find that she was the only one working. As I arrived today, I ran into an angry customer storming out and yelling at the clerk. I understand that it is frustrating to wait in line and to be greeted by someone who is clearly overworked, but the clerks here are also human and are trying to do their best. Let this be a lesson to all: if you are planning to stop at this post office, please exercise patience and treat the employees with kindness. The office is understaffed, but it’s workers are trying to do the best they can.”
“I don't understand why some people leave negative reviews. I had a very positive experience when I visited last Saturday. There was no long line, and even though there was only one staff member available, he was extremely helpful and efficient. I want to share this to make sure people aren't confused by the bad reviews. Everything went smoothly, and I would definitely recommend using this USPS location. Keep up the great work!”
“I just moved here to the Westside of Madison and our mail carrier Barbara is the best of out of many carriers I've spoken with in the past, all pretty fair carriers., but, Thank You, Barbara, for helping to ease my anxiety and explaining about postal procedures regarding my new address changes and the proper location to pick up mail at the Westside mail office location., furthermore, You are a very valuable mail worker and if it were within my power, I'd see to it that you would get a double raise promotion ?!”
“I decided to do the internet trend of hiding in a box and shipping myself in the mail. The box I got in left the post office at 3:00 in the afternoon on Monday morning. I was delivered to a location in Omaha, Nebraska. The trip clearly took several days, and I nearly ran out of supplies.When I got out of my box, I was still in the Waunakee post office. It was 4:37 PM and it was still Monday. Quite odd. Pretty cool place to get your passport and send mail.”
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“There is no reason this USPS location deserves a low rating. This is consistently a fantastic USPS location; every time I've dropped off a package the staff keep the line moving efficiently.
There is a kiosk available for pre-paid packages that will give you a receipt just like the counter will.
The staff here are professional and friendly.
There is plenty of free parking in the lot as well as the street.”