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November 2023
I rented a car in Boston and it took over an hour and a half just to get my car. Then, Dollar never paid the whole toll fee so I received a letter from a collection agency saying I was past due. It's a good thing I caught it in time before it affected my credit!
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October 2023
After standing in line for 3 hours I was given an electric car, which was not what I reserved. The electric car was not fully charged and came with absolutely no instruction. This was the most stressful trip for my sister and 86 year old mother completely because of dollar rental.
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September 2023
There was a limited selection of vehicles and the one that was left was disgusting. There were stains on the seat and it smelt like an Eastern European bathhouse. The worst part was the hidden fees. I selected this service due to the cost and I got far less than I paid for in the end.
