Made an order online but the wrong item was shipped. This was due to an error in their system. They went above an beyond and overnighted the correct item as well as a return label for the wrong item. All that was done in time for my race this weekend.Customer service that is way better than most places.
November 2023
Had a slight hick-up with a defective item I ordered and “The Bikesmiths” resolved it immediately with absolutely no hassle or questions. My kind of business to work with. Thank you “The Bikesmiths” for your prompt and courteous resolution!
October 2023
Free shipping, quality product, no complaints. I ordered the Panaracer T-Serv Protite 35mm tires [set of 2], for $56. Great price.
Welcome to The Bikesmiths, your friendly and reliable bicycle shop serving the Milwaukee area since 1981. With a passion for cycling and a commitment to providing top-notch customer service, we are your go-to destination for all things bike-related. Whether you're a seasoned cyclist or just starting out, we have everything you need to enhance your riding experience.