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“Dar was incredible to work with and very accommodating. She provides excellent service and high level of detail. She went above and beyond that everything fit perfectly for my wedding suit. I’m a person with broad shoulders and I felt at ease knowing she was able to provide the best fit for my body type. I feel confident and ready for my big day - thank you Dar!”
“Had the pleasure of working with Carlos at the Hilldale store in Madison, WI to buy a suit today. Carlos was courteous, impeccably dressed, highly professional and tremendously knowledgeable. The whole process was very impressive. There were so many options and Carlos helped navigate the process so we felt very comfortable. The fitting process was precise. I highly recommend this store and specifically Carlos. Thank you!”
“I love this store! They had to move because of construction at their old location, but I think this new location on Winnebago is even better. They have the best fair trade items! I’ve purchased candy, soaps, cat toys, cards, coffee, tea, and snacks as gifts and for myself. I love their jewelry so much, I can barely leave the store without buying something. They also have beautiful clothing, purses, candles, dog toys, and more. I’ve bought so many Christmas gifts there! Seriously, check it out.”
“Sarina Brion is a master of her craft. I've worked with her at Tom James for a custom suit and tuxedo throughout the years, and the results were always flawless. Her ability to nail the fit and select the perfect fabrics made the entire process effortless everything. Even when I don't even know what I'm looking for at times 😅
The quality of the bespoke tailoring is top notch, but it is Sarina’s eye for detail and professional guidance that truly sets her apart. If you need a high-end suit or a standout tuxedo, she is the only person to see.”
“I had an amazing time shopping here! Excellent selection of warm men’s clothing. The owners were incredibly nice too. I ended up buying a cushy jacket and a knit over shirt.”
8:30AM - 4:30PM
4926 Pflaum Rd, Madison
Mens Clothing
“Ordered a broom and got it the next day. Steve was so nice and understanding when I called. First time doing business with Steve's Curling, and won't be the last. Totally earned my business! Stellar customer service!!”
“Just stopped in after eating at the Turkish cafe and got some cute pants. The shop owner was super nice, and told us so much of how she and her husband came about all the great prints, and the shop! Madison ... this is a gem with cute stuff for gifts for your friends or co workers. So much to look at! I highly recommend this store!”
“Kyle is the man! He has since moved to the West Side location. He helped us get my husband and sons fitted for suits for my oldest son's upcoming wedding. We made an appt many, many months before but unknowingly during prom season rush. Even though it was PACKED, he was calm and cool and walked us through the entire process flawlessly. He helped us get the most bang for our buck and we ended up ordering a custom suit for my husband, a suit for my son, and a got fitted for a rental for another son.
When the custom suit came in a month later it was *flawless* in fit. I have never seen a pair of suit pants fit my big and tall husband well before. Score! Kyle knew exactly which fit to order that would fit the best (and it wasn't what I would have guessed - slim fit pants for the win, y'all!).
In the following months, Sam was extremely helpful and detailed oriented, helping us with pick up of the tailored to fit pants & jacket we had purchased for my son and measuring the fit for the length on the custom pants when they came in (they arrive unhemmed). She personally saw to us getting exactly the shirt needed in 4XLT (not something carried in the store) shipped to our home well before our event.
The employees at this location know their shit, to be blunt.
Be aware, prom season and wedding season overlap. It is BUSY. If you show up on a Friday afternoon or any time on the weekend, it is going to be packed. One guy was there on a Friday trying to get situated for his wedding *the next day*. My dude. Plan better. 😅🫠 I also could not believe the amount of people.picking up rentals the day before a wedding. I asked for our rental on the W before our event, and booked that in April for a mid-july wedding. Yikes on bikes, people. So yes, some very cranky wedding goers were seen but I think with proper planning so you are not scraping by at the last minute, you will have a very good experience not feeling rushed.”
“Kathy was very helpful in finding a pair of boots, a suede protectant, and a leather conditioner. She explained how to order online due to a backstock issue and answered all our questions when needed but didn't linger or make us feel pressured.”
“Full board set up, and shirts bought. Van was very nice and went through everything they did. Taught many tips for board set ups, very enthusiastic, and trucks were on the right way! Comfortable conversation was also provided. Thank you so much and continue shining bright!!”
10AM - 8PM
24 E Towne Way, Madison
Mens Clothing
“Google asked me how my visit was...and I really had to think about it. When I walked into the East Town Mall Hot Topic....it felt more like a Lukewarm Conversation. Gone were the mall goth employees and black spiderweb windows that would drive fear into Suburban soccer mom's hearts. No longer were there aisles of CDs, records, or headphones to listen to HIM's newest music. Instead, racks of Spongebob and Naruto merchandise lined the middle tables, toys from all kinds of nostalgic 90's movies, and novelty t-shirts that seem more like "tepid topics" than anything current. I walked in very specifically because I had a gift exchange where the person wanted Nightmare Before Christmas merchandise...which is at the store in droves. Did I buy something? Sure did. Would I do it again? Tough to say... I can't think with the 13-year-old inside of me screaming that Hot Topic has become what it most feared -a poser.”
“The East location has such friendly employees! And nobody makes me feel guilty for a big return! ?. Plus, last time I checked, Old Navy doesn't fund fascist dictators, so I prefer to shop here no matter what. This just happens to be a superb location.”
“What an incredible store! I was so excited to see my friends store while in Madison for Thanksgiving and was not disappointed. The colors and merchandising just warm you up right when you walk in. The team is friendly and attentive. I couldn’t stop my eyes from roaming all around to take in all the colors and merchandise. Great selection of brands You definitely know how to create a Buzzzz lol. 😂 Hope the shop has a successful holiday.”
“I wish I would’ve gotten his name, but, about one month ago there was a nice gentleman with blonde hair who was so incredibly helpful. I am never one to ask for help or accept help in stores, but as I was walking around wondering where to start, he jumped right in and offered to get me a fitting room started with different sizes to try on. I accepted the help and the first round we found my size. He had such a professional, calm demeanor that you don’t find nearly as much. I will absolutely be coming back to this location to buy my future jeans.”
10AM - 8PM
329 State St, Madison
Mens Clothing
“Lovely items! I am not sure it is a typical thrift store most of the items were boutique stuff, so there were a lot of supplies of similar items. Reminds me more of Charlotte Russe in the clothing options. Great location and price for items were reasonable. Be sure to check out their bulletin board too, lots of resources and information about local activities and events.”
“I’m extremely satisfied with how they managed my online order. I purchased an expensive pair of NEIGHBORHOOD jeans, and their staff were exceptionally cooperative on the phone and promptly addressed my concerns. I would love to visit their store next time I’m in Wisconsin ❤”
“I just recently visited this store and it was a great experience! Leah helped me out a lot, explained the sizing to me and the discounts available when i went. She remained very patient and kind throughout my entire visit and was wonderful to work with and talk to! Very pleased with my experience and as this is the closest aero to me, i will be back!”
“I love this H&M. The staff don’t bother you — if you need help finding something, you just approach them and ask. It’s not like in other stores where they follow you around and constantly ask questions. I come here regularly and really enjoy it. There are always some discounts and beautiful clothing designs. Everything is very cool overall.
Checkout is quick and easy — you pay and go. I’ve never had any problems here. The store itself is very clean, including the fitting rooms. I’ve been here on very quiet days as well as on days when it was extremely crowded, and the fitting rooms are always clean?”
“I've worked in retail for 20 years and Pam today gave me better customer service than I've received in a long long time. She took the time to make sure my gift needs were met and helped me maximize my savings by offering me multiple options for saving on my purchase today. Finding someone who really cares about her customers like she does was a both a blessing and a breath of fresh air. Thank you Pam for making my shopping trip fantastic!”
“When it comes to makeup and skin care i have no clue with modern products. Faith from Clinique section did a great job helping with with my makeup routine, was very patient showing how to apply basic makeup by applying on me and educating me all the way through and helped me with products that i need to choose and how to choose in future. BIG BIG THANKS TO Faith again. ??????”
“Visited this urban outfitters recently and have visited quite a few urban outfitters. All of the staff were really friendly and the store was very clean but I do have one issue. I feel like the men’s section was VERY limited compared to other urban outfitters and I feel like this has been a trend with urban outfitters over the past few years. I would love to see more options for men in the future like it felt like there used to be.”
“I had an horrible experience at Champs in the West Towne Mall. After going to them, l came to footlocker where Danae helped better my whole experience. Because the way l was atoganized, mocked and laughed at Champs it truly upset me. Thanks again Danae you and your staff truly are wonderful people.”
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“I had a real good experience here recently. I was looking for clothing for my son for an upcoming piano competition that he had. I was able to find all of his sizes stocked at this location, and the checkout experience was also wonderful.”