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“Had the pleasure of working with Carlos at the Hilldale store in Madison, WI to buy a suit today. Carlos was courteous, impeccably dressed, highly professional and tremendously knowledgeable. The whole process was very impressive. There were so many options and Carlos helped navigate the process so we felt very comfortable. The fitting process was precise. I highly recommend this store and specifically Carlos. Thank you!”
“I love this store! They had to move because of construction at their old location, but I think this new location on Winnebago is even better. They have the best fair trade items! I’ve purchased candy, soaps, cat toys, cards, coffee, tea, and snacks as gifts and for myself. I love their jewelry so much, I can barely leave the store without buying something. They also have beautiful clothing, purses, candles, dog toys, and more. I’ve bought so many Christmas gifts there! Seriously, check it out.”
“Sarina Brion is a master of her craft. I've worked with her at Tom James for a custom suit and tuxedo throughout the years, and the results were always flawless. Her ability to nail the fit and select the perfect fabrics made the entire process effortless everything. Even when I don't even know what I'm looking for at times 😅
The quality of the bespoke tailoring is top notch, but it is Sarina’s eye for detail and professional guidance that truly sets her apart. If you need a high-end suit or a standout tuxedo, she is the only person to see.”
10:30AM - 5:30PM
307-309 State St, Madison
Mens Clothing
“I had an amazing time shopping here! Excellent selection of warm men’s clothing. The owners were incredibly nice too. I ended up buying a cushy jacket and a knit over shirt.”
8:30AM - 4:30PM
4926 Pflaum Rd, Madison
Mens Clothing
“Ordered a broom and got it the next day. Steve was so nice and understanding when I called. First time doing business with Steve's Curling, and won't be the last. Totally earned my business! Stellar customer service!!”
“Kyle is the man! He has since moved to the West Side location. He helped us get my husband and sons fitted for suits for my oldest son's upcoming wedding. We made an appt many, many months before but unknowingly during prom season rush. Even though it was PACKED, he was calm and cool and walked us through the entire process flawlessly. He helped us get the most bang for our buck and we ended up ordering a custom suit for my husband, a suit for my son, and a got fitted for a rental for another son.
When the custom suit came in a month later it was *flawless* in fit. I have never seen a pair of suit pants fit my big and tall husband well before. Score! Kyle knew exactly which fit to order that would fit the best (and it wasn't what I would have guessed - slim fit pants for the win, y'all!).
In the following months, Sam was extremely helpful and detailed oriented, helping us with pick up of the tailored to fit pants & jacket we had purchased for my son and measuring the fit for the length on the custom pants when they came in (they arrive unhemmed). She personally saw to us getting exactly the shirt needed in 4XLT (not something carried in the store) shipped to our home well before our event.
The employees at this location know their shit, to be blunt.
Be aware, prom season and wedding season overlap. It is BUSY. If you show up on a Friday afternoon or any time on the weekend, it is going to be packed. One guy was there on a Friday trying to get situated for his wedding *the next day*. My dude. Plan better. 😅🫠 I also could not believe the amount of people.picking up rentals the day before a wedding. I asked for our rental on the W before our event, and booked that in April for a mid-july wedding. Yikes on bikes, people. So yes, some very cranky wedding goers were seen but I think with proper planning so you are not scraping by at the last minute, you will have a very good experience not feeling rushed.”
“Best customer service in Madison ,went there on the coldest day of January 2024, store is nicely setup ,lot of items to chose from , got shoes from this place , Christian and all the sales reps did a great job. Highly reccomend this place.”
“Just stopped in after eating at the Turkish cafe and got some cute pants. The shop owner was super nice, and told us so much of how she and her husband came about all the great prints, and the shop! Madison ... this is a gem with cute stuff for gifts for your friends or co workers. So much to look at! I highly recommend this store!”
“Full board set up, and shirts bought. Van was very nice and went through everything they did. Taught many tips for board set ups, very enthusiastic, and trucks were on the right way! Comfortable conversation was also provided. Thank you so much and continue shining bright!!”
“The East location has such friendly employees! And nobody makes me feel guilty for a big return! ?. Plus, last time I checked, Old Navy doesn't fund fascist dictators, so I prefer to shop here no matter what. This just happens to be a superb location.”
10AM - 9PM
36 W Towne Mall, Madison
Mens Clothing
“Came to read the reviews and wanted to also share our experience with Linda the associate! She made us feel welcomed and was one of the nicest individuals I’ve encountered while shopping these days! Hoping to call and let her manager know as it was our first time here and won’t be the last! Kindness goes a long way!”
10AM - 8PM
24 E Towne Way, Madison
Mens Clothing
“Google asked me how my visit was...and I really had to think about it. When I walked into the East Town Mall Hot Topic....it felt more like a Lukewarm Conversation. Gone were the mall goth employees and black spiderweb windows that would drive fear into Suburban soccer mom's hearts. No longer were there aisles of CDs, records, or headphones to listen to HIM's newest music. Instead, racks of Spongebob and Naruto merchandise lined the middle tables, toys from all kinds of nostalgic 90's movies, and novelty t-shirts that seem more like "tepid topics" than anything current. I walked in very specifically because I had a gift exchange where the person wanted Nightmare Before Christmas merchandise...which is at the store in droves. Did I buy something? Sure did. Would I do it again? Tough to say... I can't think with the 13-year-old inside of me screaming that Hot Topic has become what it most feared -a poser.”
“The worker that helped me today was SO wonderful, and helped me find sales when he noticed I was staring at certain items. He unpromptedly checked the back for something he thought I’d want (and was right! It was my favorite purchase that day!) and was very sweet and attentive. He even greeted us on the way in and checked in to make sure we were finding what we wanted. Also pulled some graphic novels from the back that had just been stocked but not put out yet for my sister. Absolutely wonderful service and I would and will come again!”
9AM - 10PM
7401 W Towne Way, Madison
Mens Clothing
“The Amazon drop-off area, in particular, at this store is the best experience I’ve ever had returning items, especially if John is working. He is efficient, pleasant and always great to interact with.”
“I had an excellent experience at DXL Big + Tall. It was my first time visiting the store, and Dean made the experience outstanding. He was friendly, knowledgeable, and took the time to help me find the right sizes. He explained everything clearly and made the shopping process easy and enjoyable.
What stood out the most was how accommodating he was to my family while I was shopping. His professionalism and genuine care for customers were greatly appreciated.
Thank you, Dean, for the exceptional service. I highly recommend DXL Big + Tall!”
10AM - 8PM
329 State St, Madison
Mens Clothing
“Lovely items! I am not sure it is a typical thrift store most of the items were boutique stuff, so there were a lot of supplies of similar items. Reminds me more of Charlotte Russe in the clothing options. Great location and price for items were reasonable. Be sure to check out their bulletin board too, lots of resources and information about local activities and events.”
12 - 7PM
414 State St, Madison
Mens Clothing
“Hands down my favorite clothing store in Madison. Not only are they always stocked with a well curated selection of fashionable and unique pieces, the staff are friendly, knowledgeable and really cool people. Always a superb in-store music selection and a great vibe. Been coming to the store for years and I always stop by when I’m in town. Since I come every few months, they always have a new selection of clothes and they never miss ??”
10AM - 8PM
50 W Towne Mall, Madison
Mens Clothing
“Today my girlfriend got a bad headache at the mall and we sat on the bench in front of the Vans store. I decided to ask them if they had any aspirin for her head. They have me a bottle of cold water and some aspirin. We couldn’t have been more great-full. They helped us and we didn’t even go in the store. Great people there. Highly recommend.”
“What an incredible store! I was so excited to see my friends store while in Madison for Thanksgiving and was not disappointed. The colors and merchandising just warm you up right when you walk in. The team is friendly and attentive. I couldn’t stop my eyes from roaming all around to take in all the colors and merchandise. Great selection of brands You definitely know how to create a Buzzzz lol. 😂 Hope the shop has a successful holiday.”
“Had a shipping issue with my order, but the manager, Stephen, was super nice and helped me get set up with something better since we were able to talk through what I really needed. He was very knowledgeable and chill. Great service!”
“I wish I would’ve gotten his name, but, about one month ago there was a nice gentleman with blonde hair who was so incredibly helpful. I am never one to ask for help or accept help in stores, but as I was walking around wondering where to start, he jumped right in and offered to get me a fitting room started with different sizes to try on. I accepted the help and the first round we found my size. He had such a professional, calm demeanor that you don’t find nearly as much. I will absolutely be coming back to this location to buy my future jeans.”
“Love this place. They take the time to get to know you and your tastes. Only place I can find unique casual men's clothing in town. It's a little pricey, but I am willing to pay for cool quality clothing. It's better than any stuff at the boring department stores.”
“Miles was awesome! He was so helpful and kind. I have an elderly father that he was so willing to help with trying the things on! Five stars definitely! Would recommend!”
“I just recently visited this store and it was a great experience! Leah helped me out a lot, explained the sizing to me and the discounts available when i went. She remained very patient and kind throughout my entire visit and was wonderful to work with and talk to! Very pleased with my experience and as this is the closest aero to me, i will be back!”
“I love this H&M. The staff don’t bother you — if you need help finding something, you just approach them and ask. It’s not like in other stores where they follow you around and constantly ask questions. I come here regularly and really enjoy it. There are always some discounts and beautiful clothing designs. Everything is very cool overall.
Checkout is quick and easy — you pay and go. I’ve never had any problems here. The store itself is very clean, including the fitting rooms. I’ve been here on very quiet days as well as on days when it was extremely crowded, and the fitting rooms are always clean?”
“I've worked in retail for 20 years and Pam today gave me better customer service than I've received in a long long time. She took the time to make sure my gift needs were met and helped me maximize my savings by offering me multiple options for saving on my purchase today. Finding someone who really cares about her customers like she does was a both a blessing and a breath of fresh air. Thank you Pam for making my shopping trip fantastic!”
“When it comes to makeup and skin care i have no clue with modern products. Faith from Clinique section did a great job helping with with my makeup routine, was very patient showing how to apply basic makeup by applying on me and educating me all the way through and helped me with products that i need to choose and how to choose in future. BIG BIG THANKS TO Faith again. ??????”
“Went to Old Navy to do some Christmas shopping for my family with my wife. The clothes are generally pretty high quality with very reasonable prices. It's usually pretty busy in there, so it's generally takes a while to check out. The sales staff is very helpful.”
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“Dar was incredible to work with and very accommodating. She provides excellent service and high level of detail. She went above and beyond that everything fit perfectly for my wedding suit. I’m a person with broad shoulders and I felt at ease knowing she was able to provide the best fit for my body type. I feel confident and ready for my big day - thank you Dar!”