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“I stopped in for the first time today. I had two motorcycle batteries that needed to be tested. I was just a walk-in; no appointment. The young man behind the counter (tall, reddish hair, very fair complexion, early 20s) was super friendly and helpful. He quickly tested my batteries, offered suggestions to help maintain the good one, and disposed of the bad one. Very helpful!”
“We had a great experience here. Everyone was very helpful with getting the battery changed in my key fob. The store is redecorating at this time, which they apologized for, but they're up and running per usual. I'll definitely be back!”
“I was in need of help and Jack from the Waukesha Fox Run store came to my rescue! He came out to my car after looking up my car’s details, and fixed the problem with the trunk door that wouldn’t close due to one of the arms breaking. Thanks so much for helping me Jack!”
“Thank you to Jake. He really helped me. My wife was having contractions and our battery died. He quickly fixed it, and we were able to make it to the Hospital safely.”
7:30AM - 9PM
1501 WI-164, Waukesha
Battery Stores
“Big Shout out to Terry. Thank you so much for helping me with my headlights. You are such a kind person. We need more men like you in this World. This man would not let me tip him. He was truly a blessing for me today.”
“This team is amazing! I went in for help with a cell phone - they were able to strategize to help me retrieve data from my old device! Very knowledgeable, and professional! I will be back for any future cell repair needs!”
“Lacie, my knight in shining armor, absolutely saved me and my tarnished vehicle. With such a powerful mind, she manages to answer all my questions and even give me ideas on how to fix my car. Lovely individual, would come back again if in the area”
“Chuck is awesome!! He changed the burned out headlight bulbs on my Kia and replaced a fuse I didn't know about which saved me $1000 due to a diagnostic error from the Kia dealership. I will definitely be returning to O'Reilly's for any future auto part needs. Great job Chuck keep up the good work and superb customer service skills!!”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“I am writing to share my recent experience and to highly commend Dawn for her exceptional service.
I visited your store today feeling discouraged after dealing with a second dead battery. As an avid customer who regularly purchases a wide range of auto parts, l have always appreciated Dawn's dedication. She consistently takes the time to help me find exactly what I need while prioritizing my budget and goals.
I had not seen Dawn for several months, and my recent visits lacked the personal touch I had come to expect, leaving me with a diminished view of the brand. However, seeing her again today was a huge relief. She immediately made me feel supported, ensuring I was taken care of and that the job was done right.
It is because of employees like Dawn, who build genuine relationships and prioritize customer satisfaction, that l will continue to bring my business here. She made my day by doing what she does best: putting the customer first.
Thanks,
Kevin”