UScellular connects millions with its award-winning network and communication services. The store in New Berlin offers the latest smartphones, accessories, high-speed internet, and connected home solutions. Reviews highlight exceptional service from real humans, describing the overall experience as top notch. Staff members are consistently noted as friendly, professional, knowledgeable, and helpful. They successfully assist with upgrades, troubleshoot issues, handle mobile ticket transfers, and help transition to new phones. Service is described as absolutely amazing, absolutely great, and excellent, with staff going above and beyond. Customers report that associates are cordial, patient, and understanding, answering all questions and concerns. The service saves the day and results in high recommendations for the location and its staff, with many stating it will be their go-to store in the future.
