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10AM - 7PM
809 Ohio St, Oshkosh
Mobile Phones
“Wow! This team was amazing! Hooked up 4 lines, phone, screen protectors ect in all under and hour! And not to mention they were fun and actually had a great time while we waited! They took all the work out of the transfer from the other company to boost. I didn’t have to do a thing! So glad we came in. Definitely trust this dedicated team with our buisness and family’s telecommunication needs. Highly recommend.”
“I had a fantastic experience at this AT&T store. Justin and Kris were just great. They solved my email issues. They were sooooooo helpful and friendly. I would recommend this store and Justin and Kris to anyone and everyone.”
“Been with Verizon 1/9/26 and so far I love it! Best service I had thus far. Had us cellular for 11 years and they got bought out from t-mobile. I never liked T-Mobile and verizon was a choice I made. Great company and service.”
“I went to T-Mobile seeking help with the latest update on my iPhone 11. Unfortunately, it turned out my phone needed to be replaced. MJ immediately reframed what could have been a frustrating situation into a positive and reassuring experience. She seamlessly guided me through upgrading to a new phone and made the entire process smooth and stress-free.
MJ’s customer care is truly top tier. While waiting, I observed how thoughtfully and genuinely she treated every customer she interacted with. One moment that especially moved me was when MJ stepped away, professionally excused herself, and brought a chair closer to the door for an elderly customer she knew by name. It was such a small gesture, yet incredibly meaningful and beautiful to witness.
MJ was outstanding, and the gentleman assisting customers alongside her was equally impressive. Despite it being a busy Saturday morning with a 20-minute wait, he warmly welcomed each customer and clearly communicated the wait time. Neither of them ever appeared overwhelmed. Instead, they stayed fully present and focused on the customer in front of them.
I truly appreciate the personal, professional care I received. I genuinely enjoyed my time working with MJ. Thank you for the exceptional and compassionate service.”
“Brian and I believe Jared helped me last time I was in the store and they were fantastic. I was thinking of switching carriers due to hitting the data cap early in my cycle but they walked me through a brand new alternative and fixed my whole problem. Brain even helped me become eligible for a free new phone when black friday rolls around literally 1000/10 service they were fantastic”
“I walked in the store in need of a phone as my current phone had stopped charging 30 minutes later I walked out with a new phone
Great customer service
Friendly and conversationable”
“Wow!! Great customer service. Sales Consultant Kiante was wonderful. Greeted me right away and helped me to adjust my phone plan in order to save money and actually pay for what i only needed. Definitely an asset to this store.”
“I visited this store with my 80 yr old father to upgrade his 3G flip phone. We spoke to two reps, Alexander (Day 1) and Jessica (Day 2). They were both phenomenally helpful and patient. Jessica not only investigated his account to maximize service and minimize cost, she also laughed at his terrible jokes and reassured him that if he had any trouble with the new technology, all he had to do was come back to the store and she would help him. Jessica let us try out various cases and did as much setup as she could in the store, all courteously and patiently and, best of all, adjusted volume for my hard of hearing dad. Highly recommend this store, particularly if you're supporting your folks or grandfolks.”
“My husband and I bought new phone service at the end of January 2026. Alex assisted with every question we had, made sure everything was transferred over to our new phones, and offered to guide us through the phones if we had things we didn't understand. Alex was great, highly recommend. Our bill came and I had questions, Alex wasn't available so I spoke with Addison. Addison was amazing! He told me what would change with my bill, when it would change and that he would follow up when the changes were made. He was a man of his word and he followed up!
The experience of going to a retail store, talking with knowledgeable people, and always getting someone on the phone is way better than the experience I have had with other phone services! Check out what Verizon on Koeller has to offer, well worth it! Highly recommend this store.”
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“I really appreciate the guys who were working last night...bought screen protector for the s25 fe and a case...even though it's clear it'll help for now. Hopefully the service continues everytime I go there”