Victra is a Verizon Authorized Retailer located in Oshkosh, WI, dedicated to providing an enjoyable experience for its guests. The store features a team of friendly and knowledgeable employees who offer a wide range of wireless devices, including phones, tablets, and accessories. Customers have praised the staff for their professionalism and excellent service, with particular mentions of individual employees like Ryan and Dante R, who are noted for their competence and ability to handle multiple customers effectively. Visitors often enjoy engaging conversations while waiting for services, creating a fun atmosphere. However, some reviews highlight concerns about the store being understaffed during busy times, which can lead to longer wait times. Overall, Victra aims to connect technology to life in a trustworthy way, despite some frustrations with the overarching Verizon company policies.
Been with Verizon 1/9/26 and so far I love it! Best service I had thus far. Had us cellular for 11 years and they got bought out from t-mobile. I never liked T-Mobile and verizon was a choice I made. Great company and service.
November 2025
Jake and Jesse helped me get my phone information back. Was able to upgrade to a new Google Pixel 10 pro and did a great job setting it up.
November 2025
Jessie is the best, he helped us in the most excellent way. We appreciated all of his help.
