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“Manager at this place…I would hire!!! Not only took care of my problems, but answered all my questions and I understood what he was saying. Can’t say enough. I’d give him a raise!!!!!”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“This location helped me out a lot. Got sent away from the location on sunset because “their WiFi wasn’t working and couldn’t transfer data to my new phone without it”. When after I went to this location (grandview) they helped me get the phone to start transferring and sent me on my way and the entire thing transferred WITHOUT WiFi. The sunset location is known for sending people away because they don’t wanna deal with anything. Grandview location is the one to go to.”
“Been a customer since 2015 when I originally signed up for DirecTV. Al and his crew have always responded to any problem I had in a responsive and professional manner. From the original installation to the recent relocation of my dish, I couldn't be happier.”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
“Came in with my wife and are new IPhones to port are phone numbers from are old carrier to T-mobile and Angelo had us in and out of there in 20 minutes, the gentleman totally knows his craft very knowledgeable and answers any question you need help had problems transferring my outlook to my new phone and Angelo knew just what to do so if you need technical help with your T-mobile account or your phone he is the man to go to, just a great experience with Angelo , Thank You Angelo.”
“Walked in asking for assistance with cleaning my phone of a tremendous amount of garbage messages insisting a need for their services to stop their type of barrage messaging. Took my agent about 5 minutes to resolve the issue. Thanks for helping me out with your knowledge.”
“Really good experience. Christian helped me and was super nice and helpful. He made everything easy and explained everything clearly. I’d definitely come back.”
“Chaz Travis helped my boyfriend and I. He had to get a new phone because his was broken. Chaz got him a new phone and I got an Apple Watch along with a tablet. I felt like I won the lottery. Chaz is such a great guy, so kind and helpful. He answered all our questions with kindness. He is a super worker. I will always go to him if I need help. And he is handsome too ☺️”
“Today I visited Germantown UScellular store again. The wait was brief.
Employee Nay was most helpful in answering my questions and gave me good info. about updating or buying a new phone. I’m happy I stopped in and went home quite happy! ???”
“I highly recommend this Verizon location. Our sales person whose name is I believe Arron, helped my husband and I out tremendously! Thank you, Arron! Stay away from the Verizon on Grandview Boulevard. Terrible!”
“My experience with this store was very positive. Vee dealt with my questions and she was excellent, very knowledgeable and friendly. If you need help or have questions, this is a good store to visit.”
“Had such a great experience with Mike, Mesa, and Jonathan! I needed to do an exchange on my phone because I didn’t like the size of the original one and they were all extremely helpful.”
“Nick English provided excellent customer service. He listened to my needs and provided options. He was not high pressure, but customer focused. He should train other Verizon staff, as my experience with Menomonee Falls store was a waste of time. The phone experience was better. But Nick was very focused on client satisfaction and knowledge of best options. He also saved me a trip to the corporate store by going the extra mile ?”
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“New customers and couldn't be happier with the service and experience! We did the dreaded cell phone service switch with all new phones. We have NEVER had a good experience with this! Madison in the Pewaukee office changed that for us. She was extremely knowledgeable, helpful, kind and actually made our experience fun! Who knew that was possibly! All our phones were upgraded with no issues. Madison even helped a couple weeks later with our daughter who was away at college, thank goodness for facetime:-) The day we came in Madison was training Jacob and Travis (who were fantastic as well), she was awesome with them! I think they will be great employees too! Thanks Madison for making a typically yucky experience much more enjoyable, I feel like we have a new friend too!:-)
Carrie Goodman”