“New customers and couldn't be happier with the service and experience! We did the dreaded cell phone service switch with all new phones. We have NEVER had a good experience with this! Madison in the Pewaukee office changed that for us. She was extremely knowledgeable, helpful, kind and actually made our experience fun! Who knew that was possibly! All our phones were upgraded with no issues. Madison even helped a couple weeks later with our daughter who was away at college, thank goodness for facetime:-) The day we came in Madison was training Jacob and Travis (who were fantastic as well), she was awesome with them! I think they will be great employees too! Thanks Madison for making a typically yucky experience much more enjoyable, I feel like we have a new friend too!:-)
Carrie Goodman”
“Outstanding customer service from Wyatt F. when I went into the store for my order on 2/18/26. However, I had called the the store.on 2/17/26 and noone answered the phone all afternoon. I then went to the store and the front door was locked despite the hours open are until 7 p.m. and it was just 3:30 p.m. The store appeared to be closed. I went home tried multiple times to call as I needed my new phone asap. No answer! Other than that inconvenience and having to wait an extra day for my order..again, the customer service from Wyatt was outstanding.”
10AM - 6PM
1350 Capitol Dr Suite #5, Pewaukee
Mobile Phones
“The guys at this store jaylin and his coworker were absolutely the only good part of tmobile. They excelled when 3 other stores completely failed. I still switched back to my previous carrier but these 2 were instrumental in redeeming the remaining few hours of my miserable 10hr tmobile experience”
“We worked with Jovo and purchased the new galaxy S26 ultra. He was very knowledgeable and helpful. We have always been very satisfied with the employees at the Pewaukee Store. Outstanding customer service.”