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“Absolutely excellent customer service experience with Wyatt. I brought my mother in Saturday morning to transfer her information to a new phone. Wyatt was so patient, personable and knowledgeable, giving us plenty of tips as he worked through the updating and installation process. Thank you so much and that man deserves a raise!”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”
“I was having difficulty with my I phone and accessing sites… Jorge was awesome and took the time to troubleshoot the problem and got my phone up and working again!! Outstanding customer service.. I will be back when I need a new phone!!
Thank you Jorge!!”
“Elias was exceptionally helpful in getting our problem solved , we had tried dealing with the issue for two weeks and he corrected it in 5 mins. Thank you so much for your services Elias !!!”
“Myles was incredibly helpful. He knew exactly how to do what we needed to transfer our number from one service to another. He made helpful suggestions and adjusted his suggestions based on our specific requests. He has experience with a variety of other cell providers, so he was very knowledgeable about the quickest ways to get our new line up and running. We're really grateful for Myles's expertise and assistance!”
“Hailey is very kind and knowledgeable about everything. She is a pleasure to work with. I just switched to AT&T so I can’t say how the service is but she made the purchase great just because of her great customer service”
“Jazz was amazing! Said Hi to every customer that walked into the store even while working with other customers. Has a great personality and a great sense of humor!”
“I stopped by the Boost Mobile shop on Sunset St. in Waukesha and was pleasantly surprised. The staff were friendly, knowledgeable, and took the time to walk me through the best plan for my needs—no pushy sales tactics. Setup was quick, and they even helped me transfer my old number without a hitch. The store itself is clean and well‑organized, making the whole experience painless. If you’re in the area and need reliable service with a personal touch, this Boost location is worth a visit.”
“Lost my phone on vacation, went in to get a new phone, was greeted by Randy and he took care of me through the whole process. I was out the door with a new phone fast and he took the time to recover all my data! Wouldn’t go anywhere else! Thanks again Randy!!!!”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
“I went to another AT&T store three times to try to trade my phone in. It was bad service every time. I stopped in the store and EJ was amazing. 1) very friendly 2) listened to our issues 3) most amazing part he solved our problem within minutes. Only person I’m going g to in the future is EJ!!!”
“Came in for a phone upgrade. Tatyana W was great and provided terrific customer service.
She walked us through the entire process with the update and explained all our purchase options. She also resolved some of the issues that were going on with the Apple ID.
Very knowledgeable and was very pleasant to deal with.”
“Ken was so helpful and pleasant while helping 5 of us that came into the store within a 90 minute period. We were all treated equally important and he was the employee in the store. He had such a positive attitude that was contagious”
“Had to go here to get some service done on my account and a new phone. Working with the staff was amazingly helpful, they even took care of things i did not know about on my account that was wrong. Will certainly be back.”
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“Jack was extremely helpful and concise. He solved a problem that 2 other local stores could not with our son’s phone. Thank you Jack for making our Sunday!”