{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Outstanding customer service from Wyatt F. when I went into the store for my order on 2/18/26. However, I had called the the store.on 2/17/26 and noone answered the phone all afternoon. I then went to the store and the front door was locked despite the hours open are until 7 p.m. and it was just 3:30 p.m. The store appeared to be closed. I went home tried multiple times to call as I needed my new phone asap. No answer! Other than that inconvenience and having to wait an extra day for my order..again, the customer service from Wyatt was outstanding.”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“Garrett at this location was amazing at helping us get switched from AT&T to Verizon. Highly recommend going to this store even though it's a 3rd party provider for Verizon. Great customer service, and he got us a great deal!”
“Elias was a wonderful help to me today! He is great at customer service!! He explains things, answers any questions you may have and takes his time! And he goes the extra mile to fix any problems or issues that arise. I highly recommend the Waukesha Grandview Verizon store!!
Thanks again, Elias!!!!”
“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”
“Jared was a huge help in taking care of my mother-in-law by spending a great amount of time explaining to her exactly what was in her bill and how she could go about canceling unwanted services. His patience was greatly appreciated. I would highly recommend using his services.”
“Sebastian was incredible! He was fast and got my trade in done so easy! Legit my favorite store to go to. The fact he was genuine and caring. Really appreciate it.”
“Jada was very helpful. She explained everything I needed to know/do and was patient and understanding. She helped me and my parents buy new phones. While we waited for our phones to do backups and updates, she helped other customers as well.”
“My new friend Scott at my local AT&T store has got to be the most customer oriented service person I have dealt with in 20 years. He patiently worked through a list of over 30 issues that have been piling up for several years with my iPhone and my AT&T service and my inability to get things to work the way I want them to. This guy has the patience of a saint when it comes to working with old folks without any computer skills or abilities. Scott is the best and I thank him so much.”
“This review is for Joseph exclusively. He helped us upgrade our phones and add a line. He was so helpful and friendly throughout the process. When my phone came in, he helped me set it up and make sure everything was good to go. Can’t thank you enough, Joseph!”
“I went to the ATT store in New Berlin to get my husband's phone fixed and to figure out why is was not working with a new Sim card.
Rebecca worked her magic with yet another sim card and was able to reactivate the phone. Alex and Sam were very very helpful as well. They had if fixed and got the phone operational in less than 5 minutes. Excellent customer service!
Thank you so very much for helping us out.
The other ATT store that we went to to get a new screen replaced we were told they couldn't fix it.
We went to where they told us to.
They could not fix the screen.
So we got a new phone and we didn't like it, so we asked to reactivate the old phone.
We were told to call customer service to have a new Sim card sent, because they do not carry sim cards at that store. We did order a new Sim card, Still nothing.
Went back to the 1st store again and was told we needed a blue 5g Sim card. We got that and nothing again. Was told by the the first store, there is nothing more they can do. The staff at the first ATT store were not helpful at all. Kind of rude at times.
So that is why we went to the ATT store in New Berlin and they told us what we were told at the first ATT store was all wrong. They could have fixed/ reactivate the old phone. We will never go back to the first ATT store.
Our go to ATT store will be the New Berlin store.
Thank you Rebecca for you magic fingers.
Thank you Sam and Alex for being there with support”
“This store is not the closest to my house however, they were to only store that had the phone my son wanted in stock. I went there and worked with Rosevelt and Joanna(manager) and they were so kind and helpful. They were going to stay open until they got our trade in phone issue resolved and Joanna went through options that would be the best price. I have never been to an At&t store where the staff was this friendly.”
“I stopped by the Boost Mobile shop on Sunset St. in Waukesha and was pleasantly surprised. The staff were friendly, knowledgeable, and took the time to walk me through the best plan for my needs—no pushy sales tactics. Setup was quick, and they even helped me transfer my old number without a hitch. The store itself is clean and well‑organized, making the whole experience painless. If you’re in the area and need reliable service with a personal touch, this Boost location is worth a visit.”
“Oh my god the best service ever he was vary accurate gave great detail information we purchased a phone and a plan vary fast less than 10 min. Vary pleased with our service Javier was the best help in this town need more people like him .we appreciate your time Javier. Thanks so much”
“Today I visited Germantown UScellular store again. The wait was brief.
Employee Nay was most helpful in answering my questions and gave me good info. about updating or buying a new phone. I’m happy I stopped in and went home quite happy! ???”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“We worked with Jovo and purchased the new galaxy S26 ultra. He was very knowledgeable and helpful. We have always been very satisfied with the employees at the Pewaukee Store. Outstanding customer service.”