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Open 24 hours
Prepaid Direct Wireless, Shorewood
Mobile Phones
“One of the best experiences i’ve had with a phone company in a long time. Nini was very helpful and patient and made the process of getting a new phone very easy . She was such a pleasure and I would 100% recommend.”
“Iyanna was excellent. She answered all my questions I took the time I needed to understand. She also showed me how I could hook up to Verizon Internet, and streaming services. I will be back with my friend to follow through on these new services.
I recently worked with Jerrell to clear up a problem with my iPhone. I can't say enough about his expertise and patience in dealing with my problem. He determined that the problem came out of the last iPhone update. I am grateful.”
“I went to get my son’s screen replaced on an iPhone SE. They were the only place I called that had the screen in stock. Even better, the price was by far the best price of everyone I called. Ahmed was able to work on it right away, and it only took 30 minutes. Super happy with the service!”
“⭐⭐⭐⭐⭐
Outstanding experience at this AT&T store!
We had an exceptional customer service experience thanks to Facundo, who went above and beyond from the moment we walked in. He was extremely patient, professional, and knowledgeable as he helped us choose new cell phones and set up our home internet service. He took the time to explain every detail clearly, answer all our questions, and make sure we understood all the options available.
Facundo made the entire process smooth, easy, and stress-free. We never felt rushed or pressured—only supported and guided. His positive attitude and dedication truly stood out.
We are very happy with our new phones and with the service we received. Everything is working perfectly, and we left the store feeling confident and satisfied with our choices.
We highly recommend this store and especially Facundo for anyone looking for excellent customer care. Truly a 5-star experience!”
“This started as a 1 star review for their reward center. I was at a dead end on the phone, so I posted my troubles on the store site hoping someone here could help me. Thank God for Juan, the regional store manager. He reached out to me and we had a very nice conversation and he was able to make an awful situation right. Thank you!?”
“The only smoke shop I’ll ever go to. The best one in the city. They go over a beyond for you. Been knowing them for over 9 yrs. Nothing but the best. Yall better stop playing an go shop with the godfather of Teutonia & Big Mike???!!!!!
My Familia???”
“This place was absolutely phenomenal. I called about a broken / blacked out screen and they were able to get me in the next day. Within an hour my screen was good as new. They provided me the option of using name brand or generic parts for the repair and the generic parts saved in cost. I would recommend this place to anyone. The staff was friendly and knowledgeable.”
“Worked with Ramone H.
Did such an amazing job and customer service was fast. He explained everything all in detailed and was able to help me with getting a new phone. The experience was amazing and fast.
Thank you so so much”
“Went in an hour before closing time and Tevin was extremely helpful, patient, and kind. I was already having a rough day running between Boost & Metro, and Tevin was able to help me transfer over. Thank you Tevin!”
“Very patient with looking up the best options for my plan and new phones. Gave me the different price options. Then helped when I received my new phone in mail and could not transfer over from old phone they helped with that. They also took my turn in phone so I did not have to mail it in because we had problems. Reco and Amber were beyond helpful and had went above and beyond!!”
“Nicole & Willie gave me awesome customer service. I am an older senior, I need people to really be patient, with me. They spent slot of time walking me through, step by step. They turned out to be angels that saved the day for me with my phones. Thank you once again Nicole & Willie.”
“Amazing products, my wife and I always have an exceptional experience here! I've been coming here since they opened and it only gets better-
The owner is really helpful and nice!”
“The man working here was so great!
So nice, knowledgeable, and got me a new phone and all set up with very little time. 100% recommend this store over all the other boost stores”
“Great customer service!! Josh, the manager, and Michael were wonderful! Josh coordinated with Michael right away on getting a phone from a different store that they don’t have in the store for my daughter to have by the next day. Michael took care of us the next day and was super efficient, communicative and very knowledgeable of services and plans offered. The customer service provided at this location is just outstanding! They’re great listeners and addressed all our concerns. Thank you for your help!”
“I've been with metro for 2 years and I'm very satisfied with the service. Mr. norman did an excellent job with helping me get the right deal for me to upgrade my device. He did amazing and was very friendly and honest.”
“Diana always has great customer service. Yesterday she helped cross some of my kid’s Christmas gifts off the list. Which was a huge weight lifted off my shoulder.”
“I visited the AT&T store to have my replacement phone activated and to transfer all my data from my old phone. I was helped by Victoria, who greeted me as soon as I walked in and was ready to assist right away. After I explained why I was there, Victoria let me know that I actually qualified for an upgrade and could get a new phone instead of going through with my replacement claim. I wasn't sure what I wanted to do and went back and forth between keeping the replacement phone or purchasing the new iPhone 17
Pro Max.
Victoria was so patient and understanding throughout the whole process. She helped me complete the purchase, but when I changed my mind and decided to stick with my original plan, she was just as kind and helpful in canceling the order. Even though the store started getting busy, she managed to help other customers while still checking in on me and making sure I was taken care of. I felt bad because I was there until closing, but she never made me feel rushed.
Victoria truly went above and beyond! AT&T is lucky to have her — she provided excellent customer service from start to finish. I'II definitely be back when I'm ready to upgrade. Thank you again, Victoria!”
“Came in to upgrade my phone. The staff was very helpful, friendly and answered my questions patiently without being contemptuous. There was a nice friendly atmosphere inside the store. After visiting two other AT&T stores today I was more than happy to do business with this location and will pick it for my future needs.”
“Dre was great in helping us with our purchase. It was a bit tricky but he got it done. Three other customers came in after us. He helped everyone equally and kept us focused on what had to be done. Great experience!”
“Absolutely brilliant from start to finish .DeShaun and his manager were so helpful,professional in everything they did and took care of what needed to be done in a friendly and courteous manner and with a smile on their face .Superior customer service and they got me up and running with a new contract quickly and efficiently.
If you want the highest level of customer care, please go here ...you won't be disappointed!!!!”
“Really outstanding customer service by Olivia and Noel. Much appreciated and you’ve made us customers for life. Thank you for the excellent communication and help getting new phones and everything off of our old phones.”
10AM - 5PM
544 E Ogden Ave, Milwaukee
Mobile Phones
“The Ogden Avenue location in Milwaukee was amazing. Highly recommend. Dayjon was extremely professional, patient, kind, and experienced. He made the process of getting a new phone easy and stress-free. AND he even recommended a great place to get a bite to eat after getting our phones. Thank you, Dayjon! We will be back!”
“The best place in Wisconsin to get a cell phone, have a cell phone service, get any accessories for a cell phone, also they have a variety of other different items if they sell there that are amazing and they are a very very low price urge anybody that is visiting Wisconsin or lives in Wisconsin and has not been to this place to go immediately! I give it 155,000 thumbs up”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
10AM - 8PM
249 N Broadway, Milwaukee
Mobile Phones
“Best customer service of any Verizon store EVER!
Heaven Johnson and the manager Kenisha were amazing ! I was so impressed with their knowledge and their sympathy for my situation. They resolved my issue and went the extra mile to help me ! This should be your go to Verizon store”
“I went in this store to see if they could unlock my deceased dad's phone, so that I could activate it. Even though I wasnallowed to do so, I am not disappointed because Luis was relentless in trying to make it happen. Luis went above and beyond by calling their
customer service twice to help me. Thank so much Luis!”
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“Came into this store a few different times to resolve issues with my son’s phone/service. The employees are all so efficient and helpful. Dealt with Brandon specifically a couple times and could not have asked for better service! This is definitely my go to store for all things phone related. They are the best!!!!”