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“My fiancé and I were looking for our wedding bands. We went to 3 different jewelry stores. The people at Zales made the experience more enjoyable and personable than any other store we went to.”
“Visit Rollie, he was thoughtful and engaging. I came in so sad because I lost my original ring, but he turned our day around with laughter and an upgraded ring.
Thank you for making our experience the best!”
“I just picked up an emerald solitaire
set in platinum that i had repaired.
The repair work was really well done; true craftsmanship. The ring is nearly 100 years old- and it took more care and repair than anticipated - and Chris really ensure the ring was repaired correctly and beautifully.
I can understand some of the other reviews about timeliness and communication- i was tempted to take 1 star off as I at times felt it was taking too long and I had to be the one to communicate - proactively (Note, best bet is patience and calling back) BUT- artistic excellence, commitment to quality and incredible value (entire repair was under $400 and included replacing a small accent diamond) is way more important than my preferred timing.
If this were an excellent, sought after restaurant with an amazing chef - we’d all laugh at the reviewer who ate an amazing meal but complained about the wait to get a table.
I’ll take the same route- it was great and worth the wait- a good boutique artisan should be.”
11 AM - 6 PM
2500 N Mayfair Rd K - 201, Wauwatosa
Jewelry Stores
“Me and my fiancé went for our engagement rings and loved it. The customer service is very nice and welcoming. Nicki was amazing on showing us options and explaining everything to us and helping us make up our minds. Nicki is a must when shopping at Banter by piercing pagoda in Mayfair. GO SEE NICKI‼️ She definitely will make your experience worth it!!!! Thank you so much Nicki. We definitely will be back.”
“Absolutely loved our experience here! I brought my oldest daughter to Swarovski to pick out a graduation gift and the staff made the moment feel extra special. Everyone was so patient, welcoming, and helpful while she tried on different pieces. The store itself is beautiful, elegant, and very clean. Seeing my daughter smile while picking out her jewelry made this memory unforgettable for me as a mom. Thank you for helping make her graduation gift so meaningful. We will definitely be back! ✨💎”
“I love this location, it's one of my favorite stores at this mall! I went tonight at around 7:15pm and the two girls working were so funny and made my shopping experience so enjoyable!”
“I had a great experience. I believe the young lady name is Seline. She helped my granddaughter feel really comfortable with getting her ears pierced. She did such a good job that I decided to get a fourth hole.”
“The Sales lead (I forget her name she was blonde and her name start with a Y and ended with an A) was SUPER helpful and knowledgeable! She helped me track down an exclusive charm for my sister and was very sweet :)”
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“Saheara was amazing to work with. She made the entire process of choosing a ring for my wife feel smooth, comfortable, and special. She was knowledgeable, patient, and very professional. I truly appreciated her customer service and would definitely recommend this jewelry store to anyone looking for a quality experience.”