“Was having issues with getting an eSim and cell service working on an older iphone. Called ATT customer support and they said they weren't able to help and that I needed to go to the store and have a physical SIM card installed. Went to the store and was immediately greeted by Levi. Explained the issue I was having and he was extremely helpful and confident on what needed to be done. Turns out it didn't need an actual SIM card and Levi was able to get me connected and out the door faster than it took to call ATT and get no where with them. Levi did an excellent job and knows what he's doing!”
“Recently I went in to purchase a new phone. A man who's name I'll leave unannounced helped me out on my first trip in. He was a very pushy salesman and sold me everything under the sun for my phone including a car charger that wasn't even the right kind for my phone. What a way to do business! He also didn't take the time to show me the phone or even set it up. So with that being said, my phone wasn't set properly and I was under the assumption it was. 4 days passed before I realized I wasn't receiving phone calls.After much frustration and 4 trips into the store I finally met Allen who saved me from leaving US Cellular and going someplace else. He helped me with my phone and did all the things the other salesman didn't do.Thank you again Allen, you are my go to now at US Cellular in Rapids!”
“My salesperson explained everything thoroughly and gave me the time I needed to decide if I wanted to make the purchase for home internet. I'm very happy with my experience today!”