Verizon in Cheyenne offers mobile, 5G home internet, and business needs. Customers can visit the store or schedule an online appointment. Online orders can be picked up in store, free 2‑day shipping, express lockers, or delivered same day where available. Many customers report prompt and professional service. One visit to pick up new router/equipment took less than 10 minutes, and the crew was helpful. Employees provide valuable assistance and ensure everything works smoothly. Some customers note that Verizon charges to transfer a phone, even when both phones were bought at Verizon. Others say the service is expensive but reliable, and they can walk into a store for help at any time. The experience is often painless and dedicated to customers’ needs and wants.
Ana deserves more than a gold star! Thank you for your understanding, patience, and willingness to help us in the short time frame we had to get us a new phone when ours broke! You exceeded expectation and made a bad night go great! Best service ever!!!!
July 2024
Very impressed with the prompt and professionalism I had with my visit today. Had to pick up new router/equipment and I was in and out in less than 10 minutes. Thanks crew!
March 2024
My experience with your company was fruitful and was handled very professionally by employee Chris! Thank you for your valuable assistance and service! ??