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“Went there for a part and got way more. The staff was ready and willing to get what you need. Had what you looking for and no long waiting. Even though I had a mishap with locking the keys in the truck the crew was so helpful! Even a customer pitched in. Im really glad I called them for my auto part. Good service as well as good help isn't easy to come by. Thank you guys so much???”
9:30AM - 5:30PM
701 3rd Ave W, Birmingham
Car Rental
“Got my hellcat tinted here. Wasn’t bad price for it, it was actually cheaper than some other places, good quality and job done! For sure will bring my other cars here to get tinted!”
“The Golden Globe award goes to Don Harrison! Harrison is knowledgeable, will help you fine the right automobile and a great price! Thanks Don Harrison!!”
“I've had multiple experiences with the rental department at Long Lewis while my truck was in the shop and have always felt good about it. Elijah and Yvonne are professional, extremely helpful, and are willing to work with your specific case to make sure you are taken care of.”
“To Whom It May Concern,
I am writing this detailed message to formally recognize and praise the outstanding customer service provided by the team at the Enterprise Rent-A-Car neighborhood branch located on Ensley Avenue in Birmingham, Alabama.
In an industry where customer service can often feel transactional, the staff at the Ensley location consistently stand out by delivering a remarkably personalized, professional, and efficient experience. In particular, team members like and the local branch management deserve high praise. They regularly go above and beyond what is required, demonstrating beautiful leadership, empathy, and a genuinely pleasant personality that instantly puts customers at ease.
Whether it is adjusting to unexpected rental timelines, maintaining a welcoming environment during busy morning rushes, or even stepping away to personally assist and pick up local clients, this specific team reflects the absolute best of the Enterprise brand identity. Their efficiency and dedication turn what is usually a stressful logistical task into a smooth, seamless, and highly positive experience.
Please ensure that this formal feedback is shared with the Ensley branch staff, their local area managers, and is documented appropriately in their performance records. Employees of this caliber are rare, and their hard work directly drives local customer loyalty in the Birmingham area.
Thank you for your time, your commitment to service excellence, and for employing such a stellar team in Ensley.”
“Had a car repair emergency and needed a rental quick. Ethan and Mike at this location did an AMAZING job of taking care of my girlfriend and I. Highly recommended.”
“Jim Burke Hyundai has amazing customer service. I worked with Emmanuel Gomes he made my experience so less stressful and he was very patient with me throughout the process.. overall everything was great.. I walked away feeling good about my car services, I do recommend ???”
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“The service is always amazing at the Bessemer Enterprise. I am consistently impressed by the professionalism and willingness to go above and beyond from the entire team. Derrick and Jashanti are 2 of my favorite team members because their customer service techniques are always superb. I wouldn't hesitate to recommend Enterprise.”