“Excellent customer service and satisfaction. The team really helped me have a pleasant trip and a safe and successful return every time. I look forward to using Budget in Pelham, AL again in the future. Thank you very much.”
“I had an issue extended the rental drop off time for my car. I attempted several times online to correct the problem and several more calls but nothing resolved the issue. I decided to return the car and make other arrangements but a lovely lady at the Pelham branch made a call for me had the issues corrected and saved the day! Thank for going the extra mile for me!”
“Such great customer service. We were waiting for over an hour at the Hoover location and the staff were unfortunately so unprofessional. The staff here got us in and out in under 20 minutes.”