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“I want to highlight the leasing agent, Imani Washington. Imani consistently demonstrates professionalism, warmth, and exceptional customer service. She is knowledgeable, attentive, and creates a welcoming environment for everyone she interacts with.
Her communication, patience, and willingness to help truly stand out. She represents the community with excellence and professionalism.”
“I have had nothing but positive experiences since moving here last week! The management team is nothing short of professional and personable. The apartment is affordable, the amenities are beautiful, and the neighbors are courteous. 10/10 would recommend!!”
“We have had the easiest application process with MAA. We mostly dealt with Zelda and she was the sweetest. Everyone else we spoke with was so kind as well. There was an issue from the previous tenant that caused us to have to delay our move in date but they were so nice and did everything they could to make it right!”
Open 24 hours
17 20th St N # 100, Birmingham
Apartments
“Overall I have had a very positive experience renting from Landing while avoiding the messiest phases of a home renovation. The apartment is in an excellent location and nicely appointed with comfortable furniture, an impressive array of kitchen equipment (pots, pans, utensils, etc.), solid tech (smart TV and wifi), soft linens, and even basic cleaning supplies. To increase the odds that you’ll have a good experience, I’d recommend the following:
1) Be prepared to communicate primarily by text and the app. Though Landing lists a phone number and email address on their web-site, I only had luck when reaching out via text and the app.
2) Search the interwebs for Landing coupons. When I first joined Landing, it was easy to find an online coupon that more than covered the first annual membership fee.
3) Only rent apartments that have actual photos available on Landing’s web-site, so you can be confident that your preferred unit is actually “live” within Landing’s system. This approach also ensures that you have a clear sense of the furnishings and, perhaps more importantly, the view, which can vary from brick wall to parking lot to skyline.
4) Research apartment complexes of interest through Google reviews, yelp, etc. No complex is perfect, but some are better than others, and you can dodge some sketchy options with a little extra leg work.
5) Double-check the math. Landing’s business model is incredibly complicated, as taxes and fees vary by duration of stay (the longer you stay, the less it costs per month), apartment complex (some charge parking fees or pet rent, others don’t), municipality (taxes and lodging fees), etc. Though the mistakes were minor relative to the entire cost of my rental, I did save some money by catching billing errors, and the Landing staff was gracious when made aware of glitches in their system.
6) Plan to arrive during weekday business hours. Landing has a knack for losing keys. You’ll increase the likelihood of a smooth check-in if scheduled at a time when the apartment complex staff will be on-site and can provide a spare key if Landing has misplaced keys to your unit, as they did with mine.
Despite a few quirks, Landing offers an innovative and valuable service, facilitating all-inclusive (wifi, utilities, etc.) rentals of nicely furnished apartments. Yes, they charge significantly more than you would pay for renting on your own, but for some folks, the ease of being able to show up with just a suitcase is worth the extra cost!”
8:30AM - 5:30PM
101 Moretti Cir, Birmingham
Apartments
“I haven’t lived in an apartment in a long time. This one exceeded my expectations. Clean safe complex. Wonderfully attentive management. Excellent location!”
8:30AM - 5:30PM
2700 Temple Crest Dr, Birmingham
Apartments
“I love this apartment complex. Daniel made the process very easy from start to finish.Anything that needs fixing they are able to get to it the same day. They always ask for permission regarding entering property for repair and able to make accommodations regarding rent as well. I have no complaints.”
“Overall I've had an amazing time living at H2 Irish apartments and highly recommend to anyone that is moving to the Five Points/UAB neighborhood of Birmingham.
The view is arguably the best of downtown Birmingham and never gets old. Proximity and convenience of being near anything needed is phenomenal.
If any issues arise, the staff at H2 and the maintenance team have always been quick, responsive, and professional!”
9:30AM - 5:30PM
10 Kenley Way, Birmingham
Apartments
“I have absolutely loved living here , parking kinda sucks but I know there is nothing they can do. They staff is extremely friendly the manager is great. I had had little to no issues in our apartment. Our neighbors are friendly and the walls must be really thick because I have never even heard our neighbors. It’s like a family living here. 10/10 . Beautiful Place,”
“I have lived here almost 7 years and love most everything. My only complaint is how the rent went up, but that isnt a reflection on management, that is set by owners. Everyone in the office is extremely helpful, willing to help out, and makes sure your needs are supplied. Maintenance is quick to respond as well. The property is so pretty. Thank you all.”
“My move in experience has been wonderful!! From the day of my tour until signing my lease Christina had been by my side making sure this has been an easy transition!! I love how spacious the apartment is and that before moving in they changed my carpets out!”
9AM - 6PM
3539 Mary Taylor Rd, Birmingham
Apartments
“I had the pleasure of living at Somerset Apartments for three years. In that time, the staff was excellent. They quickly took care of any maintenance needs that came up. I loved my time here and wouldn't trade it for anything. If you are looking for an apartment, in a great location, look no further! You've found it!”
“I have been living at Turtle Lake apartments for a number of year's now. It has been very convenient for me to have all the convenience of shopping, doctors, pharmacy, 5 mins from work. When I first checked my apartment near the lake it just felt right. The office personnel have been very dear friends. Their maintenance people have just been wonderful. All my neighbors have been so kind and loving. I have made some good memories here.”
8:30AM - 5:30PM
3550 Grandview Pkwy, Birmingham
Apartments
“The Crowne has been one of the best apartments I’ve lived in while in Birmingham. Leasing office throws lots of events and food trucks come through a lot. Staff and maintenance are quick to respond and helpful! No parking trouble, no loud neighbors, overall it was a quiet community. Only issue I’ve had were with gnats early on that were taken of.”
8:30AM - 4PM
856 Park Brook Trail, Birmingham
Apartments
“Ms. Diane was so kind from the minute we met! She was very helpful and understanding of my concerns and has answered every question I've had flawlessly. The area seems very quiet and Ms. Diane made my move in a breeze!”
10AM - 6PM
4501 Old Caldwell Mill Rd, Birmingham
Apartments
“I recently moved into The Kenzies and it was such a smooth process! Jameria was the absolute best to work with! She made sure to contact me with unit availability, she made sure to check in on me while dealing with family matters even BEFORE I got moved in! That is what ultimately made this decision to move here the easiest. She let me know she was here for me, regardless of being a current resident or not. Since I’ve gotten moved in, I’ve had 1 maintenance issue and they were out in a few hours to fix it! The apartment is VERY spacious and I love the renovated features! It gets no better than the Kenzies! Very quiet, scenic area.”
“The apartment itself is beautiful, and I had a positive experience with the leasing office during move-in. However, living here has been disappointing in terms of safety and community standards.
I’ve had two packages go missing from the package room. I went to retrieve them just two hours after delivery and kept checking daily — but they were never found. This raises serious concerns about the security of the package room, which I never expected in a community like this.
In addition, many residents do not clean up after their dogs, which makes shared spaces unpleasant. And parking is a constant issue — the lot is often full of cars without resident stickers, leaving actual residents struggling to find spots.
It’s unfortunate because the property itself has lots potential, and is beautiful, also they provided great costumer service, but when safety and respect within the community are lacking, it impacts overall livability. I hope management starts taking these issues seriously.
Update- one month after this review the managements improve significantly to address this issues so now I can give the my 5 stars I am very happy how the office handled the concerns and the issue’s within the community. Highly recommended”
“Alexandria is an absolute joy to work with! She’s always very efficient and full of positivity whenever I need assistance. Carla is also so very kind and helpful. They both make the living experience here pleasant.”
8:30AM - 5:30PM
1827 1st Ave N, Birmingham
Apartments
“Coleman was such a pleasure to talk to and work with! Super friendly and helpful in helping me secure my apartment at Jemison. Really quick to respond as well to any issues and questions I’ve had with moving in.”
“I have only moved into this complex recently, but the kindness the team has offered and their fast action to our concerns is very welcoming. No apartment is perfect, and we are aware of any problems with the unit isn’t their doing, yet they still have quickly took record of any concerns and have been working to make our home comfortable for us.
If there is anything that has made my experience here stand out, it’s Darlene! She’s the sweetest employee and has really provided us assistance and guidance along the way. She’s very knowledgeable and offers great guidance. So far, I have thoroughly enjoyed my time at highpointe, I will provide a more thorough review once my time here is up, but I would recommend this complex if you are needing a place to live, simple because of the amazing staff!”
8:30AM - 5:30PM
101 Leaf Lake Blvd, Birmingham
Apartments
“I absolutely love Maddie & Chloe! I’ve been staying at Stonegate for almost a 1 1/2 now and couldn’t have asked for a better team. They are always patient and polite. Anytime I need something or have questions, they are always willing to assist. Even with maintenance issues, they are always willing to assist and make sure I am supported the best way possible. Most importantly, my son loves them! Everyday he gets off the bus, it’s a must that he stops by to check in on them because they are so nice & sweet to him. To Maddie and Chloe, continue being the best!”
8:30AM - 5:30PM
1 Meadow Dr, Birmingham
Apartments
“Ms. Frederick McCray Is definitely the type of property manager that will get the job done, she came in a few weeks ago with no clue of what was going on with my old apartment , just know she handled it !!!! im just moving into my new unit & love it ?”
8:30AM - 5:30PM
3400 Chestnut Ridge Ln, Birmingham
Apartments
“We stayed for 2 years and we loved it. Spacious apartments with many storage places. The new management made the difference in communication and maintenance. Area is very quiet and safe.”
8:30AM - 4PM
4141 Pinson Valley Pkwy, Birmingham
Apartments
“Ms.Tasheba is very professional my apartment is lovely and I’m excited to move in , she very helpful , informative, and all around a sweet individual. I enjoyed every moment speaking with her definitely a people’s person . Did I not mention I love my apartment. Don’t go off reviews come see for yourself!!!”
8:30AM - 5:30PM
801 Montclair Rd, Birmingham
Apartments
“I have loved my time at Tapestry!!! The gym is finally open and it’s all new and so much nicer! This company is constantly making new changes to this complex! They have also gotten the gates up and running again! I feel safe here and I love how convenient it is to everything bham related!”
“The place is under new management, since then everything is amazing. Maintained very well, the parking lot was also repaved. Community management takes care of business, they’re very attentive and keep things running smoothly. We love K’Mya and Keara, they’re always so helpful whenever there may be any kind of issue.”
“Overall Ion at the Ballpark is a nice place to reside. The apartments are equipped with modern appliances and the office staff are friendly and helpful. It’s conveniently located near UAB, I-65 and Hwy 280.”
“I've really come to appreciate how much natural light this apartment gets. It makes the space feel so open and welcoming, no matter the weather outside. Plus, the layout is surprisingly functional, making it easy to keep things organized and tidy. It's definitely become a comfortable and enjoyable place to call home.”
“Angela, my leasing agent has done a very good job at pushing through my maintenance issues when requested. She also did a very good job when I applied to the apartment complex. She made the process very smooth”
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“We can not thank the Lake Heather team enough for getting us into an apartment.
Moving from NZ has been a huge upheaval for our family but Bria and Michelle have gone above and beyond to support us and help us settle here. Such a beautiful setting and facilities as well...we are looking forward to making a home here!”